PARTS MANAGER

Manhattan Motorcars Group; New York (NY); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Competitive salary package

Medical, Dental, Vision Insurance

401(k) with matching

Paid time off & holidays

Employee vehicle and parts discounts

Volvo brand training

Job summary

Volvo Cars Brooklyn is seeking an experienced Automotive Parts Manager to lead our Parts Department. You will oversee daily operations, manage inventory, and direct vendor relationships to ensure premium service for Volvo customers.

The role requires 2–3 years in dealership parts management, strong CDK Global skills, and a commitment to Volvo brand standards. A competitive salary and benefits accompany this leadership position.

Qualifications

• 2–3 years dealership parts management experience; Volvo or luxury OEM preferred.
• Proficiency with CDK Global software required.
• Strong customer service mindset and communication skills.
• Volvo certifications or ASE parts certification a strong plus.

Responsibilities

• Department Operations: Oversee ordering, receiving, stocking, and shipping of Volvo parts and accessories.
• Inventory Control: Maintain balanced levels to maximize turnover and minimize obsolescence.
• Team Leadership: Hire, train, and supervise parts staff and drivers.
• Vendor & Brand Management: Build relationships with Volvo Cars North America and suppliers.
• Cross-Department Collaboration: Partner with service advisors and Volvo technicians.

Skills

Team leadership

Customer service

Communication

Organizational skills

Conflict resolution

Inventory control

Vendor management

Education

High school diploma

Volvo certifications

ASE parts certification

Tools

CDK Global

Volvo EPC

Job description

Job Title: Automotive Parts Manager (Volvo)

Location: Brooklyn, NY (Volvo Cars Brooklyn)

Job Type: Full-Time

Salary Range: $100,000 – $130,000+ per year (commensurate with experience)

Job Overview

We are seeking an experienced and organized Automotive Parts Manager to lead our fast-growing Parts Department at Volvo Cars Brooklyn. In this role, you will oversee daily operations, manage inventory control, and direct vendor relationships. Your leadership will ensure seamless parts flow between our service technicians, wholesale accounts, and retail customers, while upholding Volvo’s premium brand and luxury customer service standards.

Key Responsibilities

• Department Operations: Oversee ordering, receiving, stocking, and shipping of all genuine Volvo parts and lifestyle accessories.
• Inventory Control: Maintain balanced inventory levels to maximize turnover and minimize obsolescence using CDK Global.
• Team Leadership: Hire, train, mentor, and supervise parts counter staff, delivery drivers, and shipping clerks.
• Vendor & Brand Management: Build strong relationships with Volvo Cars North America, regional warehouses, and approved suppliers to negotiate pricing and optimize inventory fill rates.
• Cross-Department Collaboration: Partner closely with service advisors and Volvo-certified technicians to verify diagnostics, speed up vehicle repair times, and minimize shop delays.

Qualifications & Requirements

• Experience: Minimum 2–3 years of automotive dealership parts management experience (Volvo or luxury/import OEM experience preferred).
• Technical Skills: Advanced proficiency with CDK Global software is required.

Expert mastery of Volvo Electronic Parts Catalogs (EPC) and ordering systems is highly desirable.

• Soft Skills: Premium customer service mindset, excellent communication, conflict resolution, and strong organizational skills.
• Education: High school diploma or GED required; Volvo manufacturing certifications or ASE parts certification is a strong plus.

Benefits & Compensation

• Competitive salary package with performance bonuses ($90k–$130k+ potential)
• Medical, Dental, and Vision Insurance
• 401(k) retirement plan with matching options
• Paid time off (PTO) and paid holidays
• Employee vehicle and parts discounts
• Ongoing Volvo brand and factory training