PARTS MANAGER

Hanania Mitsubishi; Jacksonville (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Commission structure and incentives

Comprehensive benefits package (health

Training and development opportunities

Diversity, creativity, and innovation

Fleet access to top vehicles

Employee discounts on vehicles, parts,

Job summary

Hanania Automotive Group is seeking an experienced Parts Manager for Orange Park Mitsubishi in Jacksonville, FL. Lead a busy parts department, supervise drivers and counter staff, and ensure accurate inventory and timely orders.

You will coordinate with the body shop, manage returns and credits, and drive departmental performance while upholding safety and quality standards.

Qualifications

• Customer-focused with a proven track record of delivering exceptional service.
• Strong communication skills with customers, teammates, and vendors.
• Experience supervising, training, and motivating a team to achieve goals.
• Organized and detail-oriented to maintain accurate records and inventory control.
• Solid automotive parts knowledge or a genuine interest in learning.

Responsibilities

• Customer Service & Parts Sales: assist customers in selecting parts, explain compatibility and current promos, and handle calls professionally.
• Inventory Management: maintain accurate records, pull and fill stock orders, and coordinate emergency parts orders.
• Order Management: coordinate shipment, delivery, or pickup, and follow up on back-ordered parts.
• Body Shop Coordination: review body shop estimates for parts accuracy and communicate arrivals/deliveries.
• Team Leadership: supervise and train parts drivers, shipping/receiving staff, and parts counter associates; assist with daily operations.

Skills

Customer-Focused

Strong Communicator

Team Leader

Organized & Detail-Oriented

Automotive Knowledge

Tech-Savvy

Problem-Solver

Education

High School Diploma or GED

Tools

Job description

Job Details

Job Location: Orange Park Mitsubishi - Jacksonville, FL 32244

Are you passionate about the automotive industry and ready to take on a leadership role in a fast-paced, customer-focused environment? Hanania Automotive Group is looking for an experienced Parts Manager to join our team.

Why Join Us?

• A performance-based commission structure and incentives that let you shine in the spotlight.
• A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans.
• Ongoing training and development opportunities to fine-tune your sales skills and become a legendary headliner.
• A work culture that celebrates diversity, creativity, and innovation.
• Opportunities to access a fleet of top-of-the-line vehicles.
• Exclusive employee discounts on vehicle purchases, parts, and services.

What You'll Do:

• Customer Service & Parts Sales: Assist customers in selecting the required parts, provide information on companion parts and current specials, and handle phone calls with professionalism.
• Inventory Management: Maintain accurate inventory records, pull and fill orders from stock, and coordinate emergency orders for out-of-stock parts.
• Order Management: Oversee the coordination of orders for shipment, delivery, or pick-up, and ensure timely follow-up on back-ordered parts.
• Body Shop Coordination: Review body shop estimates for parts accuracy and notify the body shop of parts arrivals and deliveries.
• Team Leadership: Supervise and train parts drivers, shipping and receiving staff, and parts counter associates. Assist with managing daily operations within the parts department.
• Administrative Duties: Process returns, issue credits for returned parts, maintain repair orders and invoices, and manage special-order parts records.
• Operational Efficiency: Maintain the cleanliness of counter areas, follow safety procedures, and participate in tracking lost sales to optimize department performance.

QualificationsWho You Are:

• Customer-Focused: You excel at providing top-notch service and solving customer needs quickly and efficiently.
• Strong Communicator: Whether with customers, team members, or vendors, you keep everyone informed and on track.
• Team Leader: You're experienced in supervising, training, and motivating a team to succeed.
• Organized & Detail-Oriented: You maintain accurate records, manage inventory, and coordinate orders with precision.
• Automotive Knowledge: You have a strong understanding of automotive parts or a genuine interest in learning.
• Tech-Savvy: Basic computer skills and a quick ability to adapt to new systems.
• Problem-Solver: You know how to tackle challenges and keep things running smoothly in a busy environment.

• Education: High School Diploma or GED.
• Experience: Previous experience in a dealership or related setting is preferred.
• Physical Capability: Ability to lift up to 50 pounds and perform physical tasks as needed.
• A valid driver's license.
• Must pass background check and hair follicle drug screen.

Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.