Parts & Inventory Specialist - On-Site, Customer Focus

Cummins Inc; Portland (OR); On-site; USD 25,000 - 36,000; Full time

Job summary

Cummins Inc. is seeking a Parts Counter Associate to assist Distribution Business customers, technicians, and other parts personnel in securing needed parts and supplies under supervision. The role involves counter duties, customer interaction, and processing transactions at the parts desk.

You will maintain inventory accuracy, support warehouse operations, and collaborate with technicians to source parts efficiently while looking for upsell opportunities and ensuring timely fulfillment.

Qualifications

• High school diploma or equivalent and relevant experience.
• Proficiency in Microsoft Office applications and basic computer skills.
• Experience with order processing and inventory systems.
• Ability to learn and navigate ERP/Inventory software.

Responsibilities

• Assist Distribution Business customers, technicians, and other parts personnel in securing needed parts.
• Perform customer parts counter duties, including receiving calls, greeting walk-in customers, completing paperwork, and handling transactions.
• Maintain favorable relationships with internal and external customers by addressing needs and issues promptly.
• Support sourcing, inventory management, shipping/receiving, and warehouse activities.
• Identify opportunities to upsell supporting products and services as appropriate.
• Manage stock levels, warehouse operations, and core processing to ensure accurate, timely fulfillment.

Skills

Customer service

Inventory management

Communication

Multitasking

Cash handling

Forklift

Education

High school diploma

Tools

Microsoft Office

Order processing systems

Inventory management software

Job description

Cummins Inc. is seeking a Parts Counter Associate to assist Distribution Business customers, technicians, and other parts personnel in securing needed parts and supplies under supervision. The role involves counter duties, customer interaction, and processing transactions at the parts desk.

You will maintain inventory accuracy, support warehouse operations, and collaborate with technicians to source parts efficiently while looking for upsell opportunities and ensuring timely fulfillment.