Parts Specialist: Customer Care & Inventory

Cummins Inc; Houston (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Cummins Inc. is seeking a Parts Counter Clerk to support Distribution Business customers, technicians, and parts staff. You will assist at the counter, process paperwork, and handle cash or cards, ensuring customer needs are met in a timely manner.

You will also help locate parts, upsell related products, and support warehouse activities while maintaining safety and accuracy in daily operations.

Qualifications

• High school diploma or equivalent; proficiency in Microsoft applications and reporting.
• Export controls or sanctions licensing may be required.
• Experience in a parts counter or warehouse environment preferred.

Responsibilities

• Assist Distribution Business customers, technicians, and parts staff at the counter.
• Greet walk-in customers, process paperwork, and handle cash/credit transactions.
• Source and locate parts, upsell products and services when appropriate.
• Maintain parts inventory, stock levels, and warehouse duties as assigned.
• Ensure compliance with safety policies and company standards.

Skills

Action oriented

Communicates effectively

Customer focus

Ensures accountability

Interpersonal savvy

Optimizes work processes

Warehouse Inventory Control

Customer Support

Order Life Cycle Systems Knowledge

Order Processing

Values differences

Punctual, Time and Attendance

Strong Work Ethic

Team Oriented

Customer Driven

Safety Minded

Reliable Transportation

Education

High school diploma or equivalent

Job description

Cummins Inc. is seeking a Parts Counter Clerk to support Distribution Business customers, technicians, and parts staff. You will assist at the counter, process paperwork, and handle cash or cards, ensuring customer needs are met in a timely manner.

You will also help locate parts, upsell related products, and support warehouse activities while maintaining safety and accuracy in daily operations.