Parts & Inventory Coordinator — Global Field Service

Dexory; Wallingford (CT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Private healthcare

Life insurance

Income protection

Pension

Employee Assistance Programme

25 holidays per year

Meals onsite

Job summary

Dexory seeks a Parts & Stock Coordinator to own the service parts function, ensuring right parts are available across regions. You’ll work with field engineers, Procurement, and Production, and train on the Dexory robot fleet to understand part functions and relevance.

You will be onsite in Wallingford, five days a week, coordinating intake, sourcing, and delivery, while maintaining MSQ thresholds and accurate inventory records for efficient maintenance and repairs.

Qualifications

• Experience in a parts coordination, stock control, logistics, or supply chain role.
• Comfortable with inventory management systems (Katana, MRPEasy, or similar).
• Proactive and organised, someone who works ahead of the team.
• Strong attention to detail and clear communication across technical and non-technical teams.
• Comfortable in a fast-moving environment where priorities can shift.

Responsibilities

• Act as the single point of contact for all service parts requests across every region, covering intake, sourcing, fulfilment, and delivery.
• Review upcoming engineer work orders in advance and prepare kits proactively, so engineers arrive on site ready to work.
• Collaborate with Procurement and Production to source and stage parts ahead of scheduled visits.
• Manage minimum stock quantity (MSQ) thresholds for critical components, ensuring stock is replenished before it becomes a problem.
• Run routine stock reconciliation across all storage locations to maintain accurate inventory records.
• Own the decommissioned-parts process, including testing, grading, and routing units to service stock, resale, or disposal.
• Coordinate outbound parts shipments to the US and other regions.
• Track parts costs per robot and per work order to support data-driven decisions on stocking and repairs.

Skills

Inventory management

Attention to detail

Clear communication

Proactive / organized

Tools

Katana

MRPEasy

Job description

Dexory seeks a Parts & Stock Coordinator to own the service parts function, ensuring right parts are available across regions. You’ll work with field engineers, Procurement, and Production, and train on the Dexory robot fleet to understand part functions and relevance.

You will be onsite in Wallingford, five days a week, coordinating intake, sourcing, and delivery, while maintaining MSQ thresholds and accurate inventory records for efficient maintenance and repairs.