Parts Inside Sales & Service Specialist | Growth & Solutions

Ingersoll-Rand; Menomonee Falls (WI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health care options

401(k) plan

Paid time off

Job summary

Ingersoll-Rand in Menomonee Falls, WI is looking for an Inside Sales and Service Representative – Parts to support customer inquiries and manage orders effectively. Key duties include parts identification, quoting, and ensuring delivery. The successful candidate will have a high school diploma, 2+ years of relevant experience, and strong communication skills.

The role includes mentoring peers, managing inventory, and ensuring compliance with safety regulations. A comprehensive benefits package, including medical and 401(k), is offered.

Qualifications

• 2+ years of relevant experience required.
• PhD in a technical field preferred.
• Proficient in Microsoft Office applications.

Responsibilities

• Handle inbound customer requests.
• Assist customers with parts identification.
• Manage orders to ensure delivery.
• Mentor less experienced peers.
• Ensure compliance with environmental safety.
• Prepare sales and activity reports.

Skills

Communication

Data analysis

Customer service

Multi-tasking

Education

High school diploma/GED

Bachelor’s Degree preferred

Tools

Microsoft Office

SalesForce

Forklift certification

Job description

Ingersoll-Rand in Menomonee Falls, WI is looking for an Inside Sales and Service Representative – Parts to support customer inquiries and manage orders effectively. Key duties include parts identification, quoting, and ensuring delivery. The successful candidate will have a high school diploma, 2+ years of relevant experience, and strong communication skills.

The role includes mentoring peers, managing inventory, and ensuring compliance with safety regulations. A comprehensive benefits package, including medical and 401(k), is offered.