Parts Inside Sales Associate

Hunter Truck; Scranton (Lackawanna County); On-site; USD 48,000 - 64,000; Full time

Job summary

Hunter Truck in Scranton, PA is hiring a Parts Inside Sales Associate to drive parts sales growth by supporting assigned accounts, prospecting new customers, and delivering exceptional service via phone and counter interactions.

This full-time role is based in Scranton with typical daytime hours and an emphasis on accuracy, efficiency, and customer satisfaction. Responsibilities include order processing, coordination with Inventory Control and Warehouse, and maintaining customer records.

Qualifications

• Bachelor’s degree preferred but not required.
• Five years of related experience and/or training, or equivalent combination of education and experience required.
• Basic computer knowledge required.
• ASE Certifications preferred
• Medium/Heavy Truck Parts Specialist Certification preferred
• Valid Driver’s License required; must meet company insurability standards

Responsibilities

• Solicit parts business from assigned accounts and prospect new customers through phone and personal contact.
• Receive incoming parts calls and assist customers at the front parts counter.
• Communicate parts orders to Inventory Control and confirm stock vs. emergency status based on customer needs.
• Confirm acceptable delivery dates for non-stock items before ordering.
• Obtain Parts Manager approval for special pricing requests.
• Coordinate delivery and shipping instructions with the Warehouse Coordinator.
• Follow up on orders to ensure customer satisfaction and proper fulfillment.
• Coordinate sales efforts with Outside Sales Associates and travel as needed to provide backup support.
• Update and maintain accurate customer records.
• Perform quarterly cycle counts of assigned inventory areas.
• Attend required training seminars and meetings.
• Act as a public relations liaison for the dealership.
• Maintain a professional appearance and work collaboratively in a team environment.
• Adhere to all health and safety policies to support Hunter’s culture of a safe work environment

Education

Bachelor's degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Scranton, PA, US

NOW HIRING: Parts Inside Sales Associate

At Hunter Truck, our people are the driving force behind our success. As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities of a growing organization with a culture where people are empowered to make an impact. With twenty-eight locations across Pennsylvania, New Hampshire, New Jersey, New York, Vermont, and West Virginia, we offer the scale, support, and career opportunities to help you take your career to the next level.

Come build your career with a team that invests in you from day one.

POSITION AT A GLANCE

Location : Scranton, PA Position Type : Full-Time Schedule : Monday through Friday, 8:00am to 4:30pm Address : 2900 Stafford Avenue, Scranton, PA 18505

WHAT YOU’LL DO

As a Parts Inside Sales Associate, you’ll drive parts sales growth by supporting assigned accounts, prospecting new customers, and delivering exceptional service through phone and counter interactions. You will:

• Solicit parts business from assigned accounts and prospect new customers through phone and personal contact
• Receive incoming parts calls and assist customers at the front parts counter
• Communicate parts orders to Inventory Control and confirm stock vs. emergency status based on customer needs
• Confirm acceptable delivery dates for non-stock items before ordering
• Obtain Parts Manager approval for special pricing requests
• Coordinate delivery and shipping instructions with the Warehouse Coordinator
• Follow up on orders to ensure customer satisfaction and proper fulfillment
• Coordinate sales efforts with Outside Sales Associates and travel as needed to provide backup support
• Update and maintain accurate customer records
• Perform quarterly cycle counts of assigned inventory areas
• Attend required training seminars and meetings
• Act as a public relations liaison for the dealership
• Maintain a professional appearance and work collaboratively in a team environment
• Adhere to all health and safety policies to support Hunter’s culture of a safe work environment

WHAT YOU BRING

• Education & Experience: Bachelor’s degree preferred but not required; five years of related experience and/or training, or equivalent combination of education and experience required. Basic computer knowledge required .
• Certificates & Licenses: ASE Certifications preferred Medium/Heavy Truck Parts Specialist Certification preferred Valid Driver’s License required; must meet company insurability standards
• Physical Requirements: Regular walking and frequent standing; occasional sitting, stooping, kneeling, crouching, or crawling. Frequently lift and/or move up to 25 lbs and occasionally lift and/or move up to 100 lbs.

WHY WORK WITH US

• Your hard work earns real rewards with competitive pay and bonus opportunities
• Comprehensive benefits package to keep you and your family covered — including medical, dental, vision, Flexible Spending Accounts (FSA), and a variety of optional supplemental benefits
• 401(k) with company match because your future matters
• Competitive paid time off and paid holidays to support work-life balance
• Company-paid training, mentorship, and career advancement opportunities to help you grow professionally
• A supportive, team-first culture where your contributions are recognized and valued
• Stability you can count on with a family-owned company trusted since 1938
• Employee assistance programs and wellness resources designed to support you both on and off the job

Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.