Parts Inside Sales

HTS Engineering - Heat Transfer Solutions; San Antonio (TX); Presencial; USD 40.000 - 56.000; Jornada completa

Descripción de la vacante

HTS Engineering Ltd. in San Antonio, TX, is seeking a Parts Sales Representative who will work with the Outside Sales team to support HTS Central Texas.

You will help customers identify replacement parts, provide quotes, process orders, and manage warranty parts. This role requires HVAC or parts industry experience, strong initiative, excellent communication, and the ability to lift up to 50 lbs and operate warehouse equipment.

Formación

• Experience in Heating, Ventilation, Air Conditioning, Construction or Parts Industry.
• Excellent initiative and interpersonal communication skills.
• Strong PC skills in Microsoft Windows 7 Professional and Outlook.
• Ability to operate warehouse machinery.
• Frequently lift up to 50lbs.

Responsabilidades

• Supports multiple product lines with the Outside Salesman for HTS Central Texas.
• Identifies replacement parts and warranty parts for customers.
• Tracks inventory and ships parts from the San Antonio, TX office.
• Fulfillment of sales orders, including placing orders with manufacturers and invoicing.
• Maintains warehouse and showroom inventory accuracy.
• Informs customers of updates and bulletins from manufacturers.
• Coordinates shipping and receiving of freight for Parts Department supplies.
• Administers warranties on parts and processes freight claims.

Conocimientos

Interpersonal communication

Initiative

Warehouse operations

Lifting 50 lbs

HVAC/Parts knowledge

Educación

HVAC/Parts industry experience

Herramientas

Microsoft Windows 7 Professional

Outlook

Descripción del empleo

Description

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.

The Parts Sales Representative will be a self-starting individual that provide clients with outstanding customer service. This will include, but not limited to, identifying replacement and warranty parts, tracking, inventory control and shipping parts from our San Antonio, Texas office.

Essential Position Functions and Responsibilities:

• Works on a team with the Outside Salesman for the Parts Department to support multiple product lines represented by HTS Central Texas.
• Possesses a mechanical comprehension of HVAC systems needed to establish a solution for customer’s replacement parts and equipment needs.
• Establish and maintain good relationships with customers by meeting their expectations.
• Retain customer satisfaction by assisting customers with identifying parts, providing quotes and processing orders.
• Fulfillment of sales orders, which includes, placing orders with manufactures, track shipping and complete invoicing for processed orders.
• Maintain warehouse and show room inventory accuracy.
• Stocks warehouse and Parts Department show room with parts and supplies.
• Inform customers on any updates and bulletins supplied by manufactures.
• Coordinate shipping and receiving of freight for Parts Department related supplies and equipment.
• Accomplishes warranty administration on parts for all manufactures.
• Executes freight claims for damaged goods.

Requirements:

• Heating, Ventilation, Air Conditioning, Construction or Parts Industry experience.
• Excellent initiative and interpersonal communication skills.
• Strong PC skills in Microsoft Windows 7 Professional and Outlook.
• Ability to operate warehouse machinery.
• Frequently lift up to 50lbs.

HTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by laws.