Parts Inside Sales

HTS Engineering Ltd.; Houston (TX); Sur place; USD 40 000 - 65 000; Plein temps

Résumé du poste

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada.

HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.

Qualifications

• HVAC, construction or parts industry experience preferred.
• Excellent initiative and interpersonal communication skills.
• Strong PC skills in Windows 7 Pro and Outlook.
• Ability to operate warehouse machinery and lift up to 50 lbs.

Responsabilités

• Work with Outside Salesman for Parts Department to support product lines.
• Demonstrate mechanical comprehension of HVAC systems to determine replacement parts solutions.
• Establish and maintain relationships with customers and meet their expectations.
• Assist customers with identifying parts, providing quotes and processing orders.
• Fulfill sales orders, place orders with manufacturers, track shipping and invoice.
• Maintain warehouse and showroom inventory accuracy.
• Stock warehouse and showroom with parts and supplies.
• Inform customers of manufacturer updates and bulletins.
• Coordinate shipping and receiving of freight for department supplies.
• Handle warranty administration on parts for all manufacturers.
• Process freight claims for damaged goods.

Connaissances

Excellent initiative and interpersonal

PC skills (Windows 7 Pro, Outlook)

Operate warehouse machinery

Lift up to 50 lbs

Outils

Windows 7 Professional

Outlook

Description du poste

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.

Description

The Parts Sales Representative will be a self-starting individual that provide clients with outstanding customer service. This will include, but not limited to, identifying replacement and warranty parts, tracking, inventory control and shipping parts from our San Antonio, Texas office.

Essential Position Functions and Responsibilities:

• Works on a team with the Outside Salesman for the Parts Department to support multiple product lines represented by HTS Central Texas.
• Possesses a mechanical comprehension of HVAC systems needed to establish a solution for customer’s replacement parts and equipment needs.
• Establish and maintain good relationships with customers by meeting their expectations.
• Retain customer satisfaction by assisting customers with identifying parts, providing quotes and processing orders.
• Fulfillment of sales orders, which includes, placing orders with manufactures, track shipping and complete invoicing for processed orders.
• Maintain warehouse and show room inventory accuracy.
• Stocks warehouse and Parts Department show room with parts and supplies.
• Inform customers on any updates and bulletins supplied by manufactures.
• Coordinate shipping and receiving of freight for Parts Department related supplies and equipment.
• Accomplishes warranty administration on parts for all manufactures.
• Executes freight claims for damaged goods.

Requirements:

• Heating, Ventilation, Air Conditioning, Construction or Parts Industry experience.
• Excellent initiative and interpersonal communication skills.
• Strong PC skills in Microsoft Windows 7 Professional and Outlook.
• Ability to operate warehouse machinery.
• Frequently lift up to 50lbs.