Parts Fulfillment & Sourcing Specialist

raymondcorpcareers; New Orleans (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

Malin is seeking a Parts Correspondent to fulfill parts requests for material handling equipment, including forklifts. You will work with Malin Technicians and external customers to gather details, confirm pricing and availability, and source parts from Raymond catalogs and other makes.

This role requires strong communication, organized follow-up, and proficiency with Microsoft Office. You will update work orders, provide accurate information, and ensure timely fulfillment while maintaining

Qualifications

• Strong customer service orientation and ability to communicate clearly with customers and internal teams.
• Ability to ask questions, gather missing information, and follow up to close requests.
• Comfort with using online catalogs and web-based resources to source parts.

Responsibilities

• Receive parts requests from employees or external customers via web, phone or email.
• Verify information, ask clarifying questions, and provide pricing and availability.
• Source Raymond parts and parts for other makes via catalogs and online portals.
• Update work orders, add detailed notes, and ensure proper packing/shipping methods.
• Maintain safe handling and storage of parts per guidelines.

Skills

People support

Written and verbal communication

Organized with follow-up

Problem solving & research

Safety oriented

Tools

Outlook

Excel

Word

Teams

Job description

Malin is seeking a Parts Correspondent to fulfill parts requests for material handling equipment, including forklifts. You will work with Malin Technicians and external customers to gather details, confirm pricing and availability, and source parts from Raymond catalogs and other makes.

This role requires strong communication, organized follow-up, and proficiency with Microsoft Office. You will update work orders, provide accurate information, and ensure timely fulfillment while maintaining