Parts Delivery Specialist & Customer Advocate

Advance Auto Parts Inc.; Inwood (WV); On-site; USD 25,000 - 30,000; Full time

Job summary

Talentify in Inwood, WV seeks a Driver to pick, stage and safely deliver parts to pro customers and to drop off flyers while promoting sales and loyalty programs. The role includes managing credit accounts, stocking, and engaging with walk-in customers to assess needs and recommend parts or services.

Must have a valid driver’s license, high school diploma, and ability to lift up to 100 pounds with assistance. Automotive parts experience is preferred.

Qualifications

• Safe driving and navigation ability.
• Ability to use delivery board system.
• Friendly and persuasive communication.
• Sales aptitude and customer service orientation.
• Ability to identify customer needs and recommend solutions.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing insights learned from deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, etc.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.

Skills

Safe driving

Customer service

Sales aptitude

English communication

Basic math

Education

High school diploma

Tools

Delivery board system

Job description

Talentify in Inwood, WV seeks a Driver to pick, stage and safely deliver parts to pro customers and to drop off flyers while promoting sales and loyalty programs. The role includes managing credit accounts, stocking, and engaging with walk-in customers to assess needs and recommend parts or services.

Must have a valid driver’s license, high school diploma, and ability to lift up to 100 pounds with assistance. Automotive parts experience is preferred.