Parts Delivery Pro - Customer-Focused Auto Parts Driver

Advance-Auto-Parts; Melaleuca Isles (FL); On-site; USD 19,000 - 30,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a delivery driver to pick, stage and safely deliver parts to pro customers, while promoting sales and loyalty programs. You will collect payments, build relationships with major customers and upsell products to raise transaction value.

The role requires English fluency, a valid license, and the ability to work days, evenings and weekends. Automotive parts knowledge and inventory system experience are a plus in this on-site position.

Qualifications

• Must have a valid driver's license with an acceptable driving record.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and leadership.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals.
• Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to work an assortment of days, evenings and weekends as needed.
• Confidence in engaging customers and promoting products.
• Willing to learn about new products and sales techniques.
• Prior experience that sets a driver up for success; automotive parts experience is preferred.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned.

Skills

Safe driving

Communication

Customer service

Sales aptitude

Needs assessment

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems

Job description

Advance Auto Parts, Inc. is seeking a delivery driver to pick, stage and safely deliver parts to pro customers, while promoting sales and loyalty programs. You will collect payments, build relationships with major customers and upsell products to raise transaction value.

The role requires English fluency, a valid license, and the ability to work days, evenings and weekends. Automotive parts knowledge and inventory system experience are a plus in this on-site position.