Parts Delivery & Customer Service Driver

Advance Auto Parts Inc.; Shelby Township (MI); On-site; USD 25,000 - 30,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a driver to pick, stage and safely deliver parts to pro customers, while promoting current sales and loyalty programs. You will build relationships with customers, assist in upselling, and maintain store cleanliness and inventory accuracy.

The role requires safe driving, basic math, English proficiency, and flexibility to work days, evenings and weekends. Automotive parts experience is a plus and a valid driver’s license is required.

Qualifications

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and leadership
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals
• Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
• Ability to work an assortment of days, evenings and weekends as needed
• Confidence in engaging customers and promoting products
• Willing to learn about new products and sales techniques

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Skills

Safe driving

Customer service orientation

Communication skills

English literacy

Basic math

Education

High school diploma or equivalent

Tools

Delivery board system

Job description

Advance Auto Parts Inc. is seeking a driver to pick, stage and safely deliver parts to pro customers, while promoting current sales and loyalty programs. You will build relationships with customers, assist in upselling, and maintain store cleanliness and inventory accuracy.

The role requires safe driving, basic math, English proficiency, and flexibility to work days, evenings and weekends. Automotive parts experience is a plus and a valid driver’s license is required.