Parts Delivery & Customer Experience Driver

Advance Auto Parts; Rockville (MD); On-site; USD 25,000 - 27,000; Full time

Job summary

Advance Auto Parts in Rockville, MD is seeking a Delivery Driver to pick, stage, and safely deliver automotive parts to pro customers. You will also pick up returns, distribute flyers, and manage daily credit accounts while building strong relationships with MainStreet and National Pro customers.

You will upsell and cross-sell products to raise transaction value and keep the store clean and stocked. The role requires physical effort and flexible scheduling including weekends.

Qualifications

• High school diploma or equivalent is required.
• Must have a valid driver’s license with an acceptable driving record.
• Automotive parts experience is preferred.
• Ability to work days, evenings and weekends as needed.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals.

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Skills

Safe driving

Customer service

Sales orientation

Navigation

Delivery board system

Inventory awareness

Education

High school diploma or equivalent

Tools

Delivery board system

Job description

Advance Auto Parts in Rockville, MD is seeking a Delivery Driver to pick, stage, and safely deliver automotive parts to pro customers. You will also pick up returns, distribute flyers, and manage daily credit accounts while building strong relationships with MainStreet and National Pro customers.

You will upsell and cross-sell products to raise transaction value and keep the store clean and stocked. The role requires physical effort and flexible scheduling including weekends.