Parts Delivery Pro & Customer Advocate

Advance Auto Parts Inc.; Jacksboro (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a delivery driver to pick, stage and safely deliver parts to pro customers and to collect credit accounts daily. You will also pick up returns and cores, distribute weekly/monthly sales flyers, and promote current sales and loyalty programs.

Build relationships with MainStreet and National Pro customers and support upselling initiatives. Maintain knowledge of inventory and assist customers in selecting parts, while keeping the store clean and organized.

Qualifications

• High school diploma or equivalent.
• Must have a valid driver’s license with an acceptable driving record.
• Ability to lift and move up to 100 pounds with assistance.
• Ability to work days, evenings and weekends as needed.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pickup returns and cores.
• Drop off weekly/monthly sales flyers and promote current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers and provide CPP insights.
• Assist in upselling and cross-selling to increase transaction value.
• Maintain store cleanliness and stock levels.
• Engage with walk-in customers to assess needs and recommend parts or services.

Skills

Safe driving

Customer service

Strong communication

Problem solving

Upselling skills

Education

High school diploma or equivalent

Tools

Delivery board system

Job description

Advance Auto Parts Inc. is seeking a delivery driver to pick, stage and safely deliver parts to pro customers and to collect credit accounts daily. You will also pick up returns and cores, distribute weekly/monthly sales flyers, and promote current sales and loyalty programs.

Build relationships with MainStreet and National Pro customers and support upselling initiatives. Maintain knowledge of inventory and assist customers in selecting parts, while keeping the store clean and organized.