Parts Data Clerk - Admin & Data Entry Specialist

Gabrielli Truck Sales Ltd.; Rockaway, Northern (NJ, KY); Hybrid; USD 22,000 - 24,000; Full time

Job summary

Gabrielli Truck Sales in Rockaway, NJ is seeking a Parts Data Clerk to perform a broad range of administrative duties in a busy office. You will support advisors and managers, manage inbound service requests, and collaborate across departments to ensure accurate data and timely supplier communication.

This role offers on-the-job training and opportunities to learn about manufacturer equipment, with a team-focused environment and potential for growth within the dealership network.

Qualifications

• Broad administrative responsibilities in a busy office environment.
• Coordinate with advisors and managers to support workload and case monitoring.
• Handle inbound service requests and ensure information is recorded and assigned.
• Answer phones and manage emails, filing, and research on manufacturer platforms.

Responsibilities

• Include but are not limited to a broad variety of administrative tasks in an active office environment
• Work with a team of advisors and managers to supplement workload and assist with monitoring of cases
• Handle inbound service requests and ensure proper information is recorded and assigned
• Answer phones, send and receive emails, file paperwork and perform necessary research on manufacturer platforms
• Liaise with other internal departments as well as vendors: which includes creating and posting purchase orders.
• Schedule appointments and retrieve manufacturer data to aid advisor in optimal customer service
• Update customers on status, post interoffice updates on cases as well as to dealer representatives and manufacturers across several platforms: Asist/ Decisiv/ Outlook
• Assist with invoicing and receipt of payment
• Willing to take on a more important role in a teamwork environment
• Adept at handling situations that may arise in a professional manner
• Demonstrate leadership in a supportive role
• Willing to learn about manufacturer’s equipment via online training to further enhance understanding

Job description

Gabrielli Truck Sales in Rockaway, NJ is seeking a Parts Data Clerk to perform a broad range of administrative duties in a busy office. You will support advisors and managers, manage inbound service requests, and collaborate across departments to ensure accurate data and timely supplier communication.

This role offers on-the-job training and opportunities to learn about manufacturer equipment, with a team-focused environment and potential for growth within the dealership network.