Parts Customer Service

Owen Equipment; Portland (OR); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Full benefits package

PTO with weekly accrual

401(k) with company match

Job summary

Owen Equipment in Portland, OR is seeking an experienced Parts Sales Customer Service Representative to join our team. You will provide exceptional service to parts customers in person and by phone, assist with inventory management and order processing.

This role requires a high school diploma, knowledge of parts catalogues and inventory systems, good communication, and the ability to multitask. Valid driver’s license and the ability to lift up to 50 lbs are also required.

Qualifications

• High school diploma or equivalent.
• Experience in automotive/truck parts industry is a plus.
• Knowledge of parts catalogues, inventory systems and computer applications.
• Ability to communicate effectively and courteously with customers and co-workers.
• Ability to handle multiple tasks and prioritize workload.
• Ability to work independently and as part of a team.
• Valid driver’s license and clean driving record.
• Ability to lift up to 50 lbs and work in various weather conditions.

Responsibilities

• Provide excellent customer service and support to parts customers in person and over the phone.
• Assist with inventory management, order processing, invoicing, shipping and receiving of parts.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High school diploma or equivalent

Tools

Inventory software

Parts catalogues

Computer applications

Job description

Job Details

Job Location: Owen Equipment - 01 - Portland, OR 97230, Position Type: Full Time, Job Shift: Day, Owen Equipment is looking to hire an experienced Parts Sales Customer Service Representative to join our growing team in Portland, OR. We are one of the largest Vactor and Elgin dealers in the United States and sell, service and rent sewer cleaners, vacuum excavators, street sweepers and related accessories, as well as cranes, compressors and service bodies. We are the largest supplier in the Western U.S. of replacement brushes and brooms for sweeping equipment. We maintain five full-service locations in Portland, Oregon; Kent, Washington; Spokane, Washington; Fairfield, California; and Salt Lake City, Utah and our customer base consist of the largest municipalities and contractors in the Western U.S. Our equipment is critical to keeping our streets and sewer systems clean, locating buried infrastructure during construction projects, and helping to build and maintain our electrical grid.

Benefits

• Full Benefits Package including Medical, Dental, Vision, FSA, HSA, and 100% company paid Life, STD, and LTD.
• We have PTO that accrues weekly, paid holidays (eligible after 30 days from start), and 401(k) with company match.

Visit our website

Visit our website www.owenequipment.com for an overview of our company.

Job Description

As a Parts Sales Customer Service Representative, you will be responsible for providing excellent customer service and support to our parts customers, both in person and over the phone. You will also assist with inventory management, order processing, invoicing, shipping, and receiving of parts.

Requirements

• High school diploma or equivalent.
• At least one year of experience in the automotive/truck parts industry is a plus.
• Knowledge of parts catalogues, inventory systems and computer applications.
• Ability to communicate effectively and courteously with customers and co-workers.
• Ability to handle multiple tasks and prioritize workload.
• Ability to work independently and as part of a team.
• Valid driver’s license and clean driving record.
• Ability to lift up to 50 lbs. and work in various weather conditions.

EEO Statement

Owen Companies are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.