Parts Customer Service

Owen Companies; Portland (OR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full benefits package

PTO with weekly accrual and 401(k)

Job summary

Owen Companies in Portland, OR is seeking a Parts Sales Customer Service Representative to join our growing team. You will assist customers in person and by phone, manage inventory, process orders, and handle invoicing and shipping tasks.

Requirements include a high school diploma, experience in automotive parts is a plus, and the ability to lift up to 50 lbs. A valid driver's license is required; strong communication and teamwork are essential.

Qualifications

• Experience in automotive/truck parts is a plus.
• Knowledge of parts catalogues and inventory systems.
• Proficiency with computer applications and basic software.
• Strong communication and courteous interaction with customers and coworkers.
• Ability to multitask and prioritize workload.
• Ability to work independently and as part of a team.

Responsibilities

• Provide excellent customer service and support to parts customers in person and over the phone.
• Assist with inventory management, order processing, invoicing, shipping, and receiving of parts.

Skills

Parts industry experience

Inventory systems

Customer service

Communication

Teamwork

Lifting 50 lbs

Driver's license

Computer literacy

Education

High school diploma or equivalent

Job description

Job Details

Job Location: Cal-Line - 51 - Portland, OR 97230

Position Type: Full Time

Job Shift: Day

Cal-Line Northwest is looking to hire an experienced Parts Sales Customer Service Representative to join our growing team in Portland, OR. We are one of the largest Vactor and Elgin dealers in the United States and sell, service and rent sewer cleaners, vacuum excavators, street sweepers and related accessories, as well as cranes, compressors and service bodies. We are the largest supplier in the Western U.S. of replacement brushes and brooms for sweeping equipment. We maintain five full-service locations in Portland, Oregon; Kent, Washington; Spokane, Washington; Fairfield, California; and Salt Lake City, Utah and our customer base consist of the largest municipalities and contractors in the Western U.S. Our equipment is critical to keeping our streets and sewer systems clean, locating buried infrastructure during construction projects, and helping to build and maintain our electrical grid.

The key to our success has been our people. And that’s still true today. Every team member is extremely knowledgeable about our products and the industries in which they serve. Whether it’s parts, service, or sales, we know what our customers’ need because we know what they do. We are a fast-growing entrepreneurial company with many opportunities for advancement and professional development. We are looking for highly talented individuals with high ambition and a desire to advance their career and grow into more senior roles as their abilities allow.

Benefits

• Full Benefits Package including Medical, Dental, Vision, FSA, HSA, and 100% company paid Life, STD, and LTD.
• We have PTO that accrues weekly, paid holidays (eligible after 30 days from start), and 401(k) with company match.

Visit our website www.owenequipment.com for an overview of our company.

Job Description

As a Parts Sales Customer Service Representative, you will be responsible for providing excellent customer service and support to our parts customers, both in person and over the phone. You will also assist with inventory management, order processing, invoicing, shipping, and receiving of parts.

Requirements

• High school diploma or equivalent.
• At least one year of experience in the automotive/truck parts industry is a plus.
• Knowledge of parts catalogues, inventory systems and computer applications.
• Ability to communicate effectively and courteously with customers and co-workers.
• Ability to handle multiple tasks and prioritize workload.
• Ability to work independently and as part of a team.
• Valid driver’s license and clean driving record.
• Ability to lift up to 50 lbs. and work in various weather conditions.

If you are a great team player with a strong work ethic and a great attitude and are interested in joining a fast-growing company with opportunities for advancement, please apply online or feel free to drop in and apply in person.

EEO Statement

Owen Companies are Equal Opportunity Employers.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

QualificationsRequirements

• High school diploma or equivalent.
• At least one year of experience in the automotive/truck parts industry is a plus.
• Knowledge of parts catalogues, inventory systems and computer applications.
• Ability to communicate effectively and courteously with customers and co-workers.
• Ability to handle multiple tasks and prioritize workload.
• Ability to work independently and as part of a team.
• Valid driver’s license and clean driving record.
• Ability to lift up to 50 lbs. and work in various weather conditions.