Parts Counterperson

Priority Auto Group; Suffolk (VA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

401K/Profit Sharing

Health/Dental

Vacation/Sick Leave

Professional Atmosphere

Opportunity for Advancement

Monthly birthday and anniversary

Job summary

Priority Automotive is seeking an experienced Parts Counter-person and is willing to train candidates with a drive to grow within the company. The role involves handling the complete parts sales process and delivering friendly, professional service to internal staff and customers.

You will read catalogs, provide quotes, verify pricing, and help manage stock and urgent part orders while maintaining accuracy and quality customer support.

Qualifications

• Prior auto parts sales experience preferred.
• Eager to grow in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures including discounts, interest, commissions.
• Valid driver's license with clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively regarding customer parts status.
• Read and understand the parts catalog when looking up parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify parts and pricing.
• Provide high level service to internal and external customers.
• Pull/fill orders from stock and maintain weekly stock checks.
• Notify parts manager of out-of-stock parts or urgent needs.
• Locate out-of-stock parts from outside sources and place emergencies.
• Ensure internal requests for parts are billed on service repairs.
• Receive payment from retail customers or obtain credit authorization.

Skills

Interpersonal skills

Time management

Read/interpret manuals

Mathematical calculations

Customer service

Effective communication

Education

High School Diploma or equivalent

Job description

Make your automotive career a priority by joining the team at Priority Automotive. We are looking for an experienced Parts Counter-person, but are willing to train any candidate that shows a desire to grow within the company.

We offer an excellent compensation package for full-time employees including:

• 401K/Profit Sharing
• Health/Dental
• Vacation/Sick Leave
• Professional Atmosphere
• Opportunity for Advancement
• Monthly birthday and anniversary events
• Yearly, company wide, celebration

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtains credit authorization.

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.