Parts Counterperson

Priority Lexus Newport News; Suffolk (VA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401K/Profit Sharing

Health/Dental insurance

Vacation/Sick Leave

Professional Atmosphere

Advancement opportunities

Monthly birthday/anniversary events

Annual company celebration

Job summary

Priority Automotive is seeking an experienced or trainable Parts Counter-person. You will oversee parts sales, interact with customers, and support shop operations from order to invoicing.

We offer a strong benefits package and opportunities for advancement in a professional, team-oriented environment. Training is available for motivated candidates who want to grow with us.

Qualifications

• High School Diploma or equivalent is required.
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures including discounts, commissions, and volumes.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively regarding customer parts status.
• Read and understand the parts catalog when looking up specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify parts and pricing.
• Provide high level service to internal and external customers.
• Pull/fill orders from stock and maintain weekly stock checks.
• Notify parts manager of out-of-stock parts or urgent shop materials.
• Locate out-of-stock parts from outside source and order as needed.
• Ensure internal requests for parts are billed on service repair orders.

Skills

Interpersonal skills

Time management

Eagerness to learn

Read safety/maintenance docs

Mathematical ability

Customer service

Education

High School Diploma or equivalent

Tools

Parts catalog

Price quotes

Job description

Make your automotive career a priority by joining the team at Priority Automotive. We are looking for an experienced Parts Counter-person, but are willing to train any candidate that shows a desire to grow within the company.

We offer an excellent compensation package for full-time employees including:

• 401K/Profit Sharing
• Health/Dental
• Vacation/Sick Leave
• Professional Atmosphere
• Opportunity for Advancement
• Monthly birthday and anniversary events
• Yearly, company wide, celebration

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtains credit authorization.

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.