Parts Counterperson

Priority Chevrolet; Suffolk (VA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

401K/Profit Sharing

Health & Dental

Vacation & Sick Leave

Professional Atmosphere

Advancement Opportunities

Monthly events

Annual celebration

Job summary

Priority Automotive in Suffolk, VA is seeking an experienced Parts Counter-person, with a willingness to train candidates who want to grow within the company.

We offer a comprehensive benefits package for full-time employees including 401K/Profit Sharing, Health/Dental, Vacation/Sick Leave, and opportunities for advancement in a professional atmosphere. Join us to contribute to a dynamic team and build a lasting automotive career.

Qualifications

• High School Diploma or equivalent required or preferred.
• Strong customer service attitude and communication skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures including discounts, taxes, and quantities.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively regarding customer parts status.
• Read and understand the parts catalog when looking up parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review shop estimates to verify parts and pricing align with the estimate.
• Provide high level service to internal and external customers.
• Pull and fill orders from stock and maintain weekly bin checks for accuracy.
• Notify parts manager of out-of-stock parts or materials needing attention.
• Locate out-of-stock parts from outside sources and submit emergency orders.

Skills

Customer service

Communication

Time management

Reading safety documents

Numerical ability

Driver's license

Education

High School Diploma or equivalent

Job description

Make your automotive career a priority by joining the team at Priority Automotive. We are looking for an experienced Parts Counter-person, but are willing to train any candidate that shows a desire to grow within the company.

We offer an excellent compensation package for full-time employees including:

• 401K/Profit Sharing
• Health/Dental
• Vacation/Sick Leave
• Professional Atmosphere
• Opportunity for Advancement
• Monthly birthday and anniversary events
• Yearly, company wide, celebration

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtains credit authorization.

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.