Parts Counterperson

Central-City-Toyota; Philadelphia (Philadelphia County); Vor Ort; USD 55.000 - 70.000; Vollzeit

Zusammenfassung

Central-City-Toyota in Philadelphia seeks a Parts Advisor to support growth and deliver exceptional service to customers. The role involves overseeing the parts sales process, communicating with staff and customers, and using the parts catalog to locate exact items.

A strong focus on accuracy, stock management, and customer interaction is required. Qualified candidates have a High School Diploma, dealership or Toyota experience preferred, and solid interpersonal and time-management skills.

Qualifikationen

• High School diploma required; dealership experience a plus.
• Toyota experience preferred and welcomed when applying.
• Strong interpersonal skills and ability to manage time effectively.
• Ability to read and interpret safety/maintenance documents and calculate figures accurately.
• Valid driver's license with clean driving record.

Aufgaben

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively regarding customer parts status.
• Read and understand the parts catalog for lookup and discussion of specific parts.
• Answer phone calls, provide price quotes and other information to retail and wholesale customers.
• Pull/fill orders from stock and maintain weekly bin checks for stock accuracy.

Kenntnisse

Interpersonal skills

Time management

Mathematical ability

Reading safety docs

Customer service

Ausbildung

High School Diploma

Jobbeschreibung

We are looking for a Parts Advisor to continue our growth and provide our customers with exceptional service. Build your career and develop your professional experience with our team with potential 55K plus.

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to retail and wholesale customers
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtains credit authorization

Qualifications

• High School Diploma
• Parts Experience in a dealership setting. Toyota(preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.