Parts Counterperson

O'Meara Ford; Northglenn (CO); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

401K

Health

Dental

Vision

Supplemental Insurance

FSA

Paid sick time

Paid vacation after a year

Employee Pricing on vehicles and parts

Discount on parts

Opportunity for growth

Job summary

O'Meara Ford in Colorado is seeking a Ford Certified Parts Counterperson to join our team. You will manage the parts sales process and provide customers with exceptional service in a fast-paced environment.

The ideal candidate has Ford certification, a high school diploma, and prior auto parts sales experience. Strong communication and product knowledge are essential. We offer health, dental, vision, 401K, employee pricing on parts, and opportunities for growth with competitive pay.

Qualifications

• Must be Ford Certified.
• High School Diploma or equivalent.
• Prior auto parts sales experience preferred.
• Eager to improve in a dynamic work environment.

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high-level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtains credit authorization

Skills

Ford Certified

Customer service

Communication

Education

High School Diploma or equivalent

Job description

Job Summary: We need a Ford Certified (mandatory) and experiencedPartsCounterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high-level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtains credit authorization

Qualifications

• Must be Ford Certified
• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

Benefits

• 401K
• Health
• Dental
• Vision
• Supplemental Insurance
• FSA
• Paid sick time
• Paid vacation after a year
• Employee Pricing on vehicles and services
• Discount on parts
• Opportunity for growth

Compensation: $40,000 - $80,000 annually

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.