Parts Counterperson

Feyer Ford; North Carolina; Presencial; USD 21.000 - 34.000; Jornada completa

Descripción de la vacante

Feyer Automotive is seeking a Parts Counterperson to support our team and provide customers with exceptional experiences. The ideal candidate will thrive in a fast-paced, professional workplace in North Carolina.

Responsibilities include overseeing the parts sales process, communicating with customers and staff, quoting prices, verifying part pricing, and maintaining inventory accuracy through regular stock checks.

Formación

• High School Diploma or equivalent required.
• Prior auto parts sales experience preferred.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures including discounts, taxes, and proportions.
• Valid driver's license with clean driving record.

Responsabilidades

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify correct parts and pricing.
• Provide high-level service to internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks.
• Notify parts manager of out-of-stock parts or materials needing attention.
• Locate out-of-stock parts from outside sources and submit emergency orders if necessary.
• Ensure internal part requests are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.

Conocimientos

Customer service

Interpersonal skills

Time management

Reading safety docs

Math calculations

Driver's license

Educación

High School Diploma

Descripción del empleo

Job Summary

We are looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high-level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtains credit authorization

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

About Us:

At Feyer Automotive, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business partners.Every employee at Feyer Automotive is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.