Parts Counterperson

Feyer Ford Lincoln; Ahoskie (NC); On-site; USD 32,000 - 48,000; Full time

Job summary

Feyer Automotive is seeking a Parts Counterperson in North Carolina to support the sales process and deliver outstanding customer experiences. The role involves handling parts lookups, pricing, and coordinating with shop and staff in a fast-paced environment.

The ideal candidate will have auto parts sales experience and a high school diploma, with strong interpersonal and arithmetic skills. Valid driver’s license required; on-site position at our NC dealership.

Qualifications

• High School Diploma or equivalent with auto parts sales experience preferred.
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time-management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures/amounts including discounts, interest, commissions, proportions, percentages, area, circumference and volume.
• Valid driver’s license and clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively regarding customer parts status.
• Read and understand the parts catalog for parts lookup.
• Answer phone calls and provide price quotes and other information to customers.
• Review body shop estimates to verify parts and pricing.
• Provide high-level service to internal and external customers.
• Pull/fill orders and maintain weekly bin checks to ensure stock accuracy.
• Notify parts manager of out-of-stock parts or materials that need immediate attention.
• Locate out-of-stock parts from outside sources and submit emergency orders if necessary.
• Ensure internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.

Skills

Auto parts sales experience

Interpersonal skills

Time management

Reading safety/maintenance documents

Mathematical calculation

Valid driver’s license

Education

High School Diploma or equivalent

Job description

Job Summary

We are looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high-level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtains credit authorization

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

About Us:

At Feyer Automotive, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business partners.Every employee at Feyer Automotive is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.