Parts Counterperson

Martin Automotive Group; Morgantown (WV); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Paid Holidays

Weekly Pay

Job summary

Martin Automotive Group Morgantown Volkswagen is seeking a Parts Associate to assist walk-in customers with parts selection, manage stock, and coordinate orders for daily shipment or pickup.

You will interact with multiple departments, maintain accurate cash handling, and help ensure displays are neat and appealing while supporting inventory control and service department needs.

Qualifications

• High School Diploma or equivalent.
• Ability to learn automotive parts quickly.
• Experience with POS and inventory systems or quick learner.
• Able to thrive in a fast-paced environment.

Responsibilities

• Assist walk-in customers in selecting parts and upsell related items.
• Pull parts from stock and check availability.
• Answer calls, provide price quotes and capture customer details.
• Set up orders for daily shipment, delivery or pickup.
• Notify customers and departments when parts arrive.
• Maintain organized and clean parts department.
• Receive and stock inventory and verify against PO.
• Support service department with parts as needed.

Skills

Customer service

POS systems

Organization

Time management

Communication

Education

High School Diploma or equivalent

Tools

POS software

Inventory management software

Job description

Martin Automotive Group is looking for a Parts Associate to join our team at our Morgantown Volkswagen dealership. If you are organized, enjoy working with different departments and customers, and are a team player, we want to talk to you!

Responsibilities:

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line.
• Pull purchased parts from stock. If part is not in stock, determine availability and inform customer of expected date of arrival.
• Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers.
• Set up orders for daily shipment, delivery or pick-up.
• Verify “will-call” and “back-order” files weekly and return to vendors or stock those items not required.
• Assist the parts to service counter parts sales associate as necessary.
• Order parts not in stock as approved by the Parts Manager.
• Notify the customer and the Service Department when the parts arrive.
• Accept cash and credit payments. Keep cash register accurate.
• Assist with organization and cleanliness of parts department.
• Receive and stock incoming inventory. Verify receipts against purchase orders.
• Assist with periodic inventory cycle counts as directed by supervisor.
• Ensure merchandise displays are stocked, clean and appealing to customers.
• Complete all training as directed by supervisor.
• Follow policies and procedures as set forth in Employee Handbook.
• Any other duties as assigned.

• High School Diploma or equivalent
• Must have ability to get along with broad customer base
• Knowledge and experience with servicing automobiles, and other products sold by dealership, or the demonstrated ability to quickly learn them.
• Experience with point-of-sale & computerized inventory systems or the ability to quickly learn.
• Able to work in a fast-paced work environment
• Strong organizational and time management skills
• Detail-oriented, professional appearance and strong work ethic

• Medical, Dental, Vision, Life Insurance
• 401k
• Paid Holidays
• Weekly Paychecks

Parts Associate, Parts Counterperson, Parts Department, Dealership Parts

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