Parts Counterperson

Martin-Management-Group; Centerville (OH); Presencial; USD 36.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

Paid Holidays

Weekly Paycheck

Monthly Department Performance Bonus

Descripción de la vacante

Martin Automotive Group is seeking a Parts Associate for Subaru of Dayton to assist walk-in customers with parts, pull items from stock, and process orders efficiently. You will work across departments, maintain inventory accuracy, and support the service counter with parts sales.

The role requires good organizational skills, a positive attitude, and the ability to learn dealership products, including motorcycles and related items. This on-site position offers weekly pay and benefits.

Formación

• In-depth customer service skills to assist walk-in customers.
• Knowledge of motorcycles and related parts to advise customers.
• Experience with point-of-sale and computerized inventory systems.
• Ability to thrive in a fast-paced dealership environment.
• Strong organizational and time management abilities.
• Professional appearance and strong work ethic.

Responsabilidades

• Assist walk-in customers in selecting required parts and upsell related items.
• Pull purchased parts from stock and check availability for backorders.
• Answer calls, provide price quotes and capture customer details.
• Set up orders for daily shipment, delivery or pick-up.
• Notify customers and service department when parts arrive.
• Assist with organization, cleanliness and display of the parts area.
• Receive and stock incoming inventory and verify against PO.

Conocimientos

Customer service

Motorcycle knowledge

POS systems

Fast-paced environment

Time management

Detail-oriented

Educación

High School Diploma or equivalent

Descripción del empleo

Martin Automotive Group is looking for a Parts Associate to join our team at our Subaru of Dayton dealership. If you are organized, enjoy working with different departments and customers, and are a team player, we want to talk to you!

Responsibilities:

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line.
• Pull purchased parts from stock. If part is not in stock, determine availability and inform customer of expected date of arrival.
• Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers.
• Set up orders for daily shipment, delivery or pick-up.
• Verify “will-call” and “back-order” files weekly and return to vendors or stock those items not required.
• Assist the parts to service counter parts sales associate as necessary.
• Order parts not in stock as approved by the Parts Manager.
• Notify the customer and the Service Department when the parts arrive.
• Accept cash and credit payments. Keep cash register accurate.
• Assist with organization and cleanliness of parts department.
• Receive and stock incoming inventory. Verify receipts against purchase orders.
• Assist with periodic inventory cycle counts as directed by supervisor.
• Ensure merchandise displays are stocked, clean and appealing to customers.
• Complete all training as directed by supervisor.
• Follow policies and procedures as set forth in Employee Handbook.
• Any other duties as assigned.

• High School Diploma or equivalent
• Must have ability to get along with broad customer base
• Knowledge and experience with servicing motorcycles, and other products sold by dealership, or the demonstrated ability to quickly learn them.
• Experience with point-of-sale & computerized inventory systems or the ability to quickly learn.
• Able to work in a fast-paced work environment
• Strong organizational and time management skills
• Detail-oriented, professional appearance and strong work ethic

• Medical, Dental, Vision, Life Insurance
• 401k
• Paid Holidays
• Weekly Paycheck + Monthly Department Performance Bonus

Parts Associate, Parts Counterperson, Parts Department, Dealership Parts

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