Parts Counterperson

Martin-Management-Group; Bowling Green (KY); On-site; USD 27,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision, LifeInsurance

401k

Paid Holidays

Weekly Paychecks

Commission opportunity

Job summary

Martin Automotive Group is seeking a Parts Associate for our MDCJR dealership in Bowling Green, KY. The role involves assisting customers, selecting parts, and managing daily inventory and orders. Strong parts knowledge and motorcycle familiarity help you succeed in a fast-paced, customer-focused environment.

Responsibilities include stock pulling, order setup for shipments, price quotes, and ensuring accurate cash handling. We value organization, reliability, and teamwork across departments.

Qualifications

• Must have some parts knowledge/experience.
• Knowledge and experience with servicing motorcycles.
• Experience with point-of-sale & computerized inventory systems or the ability to quickly learn.

Responsibilities

• Assist walk-in customers in selecting required parts and cross-sell related items.
• Pull purchased parts from stock and check availability for out-of-stock items.
• Handle customer calls, provide price quotes, and capture contact details.
• Set up orders for daily shipment, delivery or pick-up.
• Maintain organization and cleanliness of parts department.
• Receive and stock incoming inventory and verify against PO.

Skills

Parts knowledge/experience

Motorcycle knowledge

POS & inventory systems

Fast-paced environment

Organization & time management

Education

High School Diploma or equivalent

Tools

Point-of-sale systems

Computerized inventory systems

Job description

Martin Automotive Group is looking for a Parts Associate to join our team at our MDCJR dealership. If you are organized, enjoy working with different departments and customers, and are a team player, we want to talk to you!

Responsibilities:

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line.
• Pull purchased parts from stock. If part is not in stock, determine availability and inform customer of expected date of arrival.
• Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers.
• Set up orders for daily shipment, delivery or pick-up.
• Verify “will-call” and “back-order” files weekly and return to vendors or stock those items not required.
• Assist the parts to service counter parts sales associate as necessary.
• Order parts not in stock as approved by the Parts Manager.
• Notify the customer and the Service Department when the parts arrive.
• Accept cash and credit payments. Keep cash register accurate.
• Assist with organization and cleanliness of parts department.
• Receive and stock incoming inventory. Verify receipts against purchase orders.
• Assist with periodic inventory cycle counts as directed by supervisor.
• Ensure merchandise displays are stocked, clean and appealing to customers.
• Complete all training as directed by supervisor.
• Follow policies and procedures as set forth in Employee Handbook.
• Any other duties as assigned.

• High School Diploma or equivalent
• Must have ability to get along with broad customer base
• Must have some parts knowledge/experience
• Knowledge and experience with servicing motorcycles, and other products sold by dealership, or the demonstrated ability to quickly learn them.
• Experience with point-of-sale & computerized inventory systems or the ability to quickly learn.
• Able to work in a fast-paced work environment
• Strong organizational and time management skills
• Detail-oriented, professional appearance and strong work ethic

• Medical, Dental, Vision, Life Insurance
• 401k
• Paid Holidays
• Weekly Paychecks
• $600 weekly with monthly commission

Parts Associate, Parts Counterperson, Parts Department, Dealership Parts

Martin Automotive Group is an Equal Opportunity Employer.