Parts Counterperson

Martin Automotive Group; Bowling Green (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401k

Paid Holidays

Weekly pay with commission

Job summary

Martin Automotive Group is seeking a Parts Associate at our MDCJR dealership to join a busy parts department. If you enjoy helping customers, coordinating with service teams, and keeping inventory organized, we want to talk with you.

Responsibilities include assisting walk-in customers, pulling parts, processing orders for shipping or pickup, and maintaining accurate cash register operations while upholding department standards and training as directed by supervision.

Qualifications

• High School Diploma or equivalent.
• Some parts knowledge/experience is required.
• Knowledge of servicing motorcycles or ability to learn quickly.
• Experience with point-of-sale and computerized inventory systems.
• Strong organizational and time management skills; detail-oriented and professional.

Responsibilities

• Assist walk-in customers in selecting required parts and offer products.
• Pull purchased parts from stock and process orders for shipment or pickup.
• Inform customers of availability and ETA if not in stock.
• Handle cash and credit payments and keep the cash register accurate.
• Maintain organization and cleanliness of the parts department.

Skills

Parts knowledge

Customer service

Organization

Time management

Detail-oriented

Strong work ethic

Education

High School Diploma or equivalent

Tools

POS system

Job description

Martin Automotive Group is looking for a Parts Associate to join our team at our MDCJR dealership. If you are organized, enjoy working with different departments and customers, and are a team player, we want to talk to you!

Responsibilities:

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line.
• Pull purchased parts from stock.
• If part is not in stock, determine availability and inform customer of expected date of arrival.
• Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers.
• Set up orders for daily shipment, delivery or pick-up.
• Verify "will-call" and "back-order" files weekly and return to vendors or stock those items not required.
• Assist the parts to service counter parts sales associate as necessary.
• Order parts not in stock as approved by the Parts Manager.
• Notify the customer and the Service Department when the parts arrive.
• Accept cash and credit payments.
• Keep cash register accurate.
• Assist with organization and cleanliness of parts department.
• Receive and stock incoming inventory.
• Verify receipts against purchase orders.
• Assist with periodic inventory cycle counts as directed by supervisor.
• Ensure merchandise displays are stocked, clean and appealing to customers.
• Complete all training as directed by supervisor.
• Follow policies and procedures as set forth in Employee Handbook.
• Any other duties as assigned.

• High School Diploma or equivalent
• Must have ability to get along with broad customer base
• Must have some parts knowledge/experience
• Knowledge and experience with servicing motorcycles, and other products sold by dealership, or the demonstrated ability to quickly learn them.
• Experience with point-of-sale & computerized inventory systems or the ability to quickly learn.
• Able to work in a fast-paced work environment
• Strong organizational and time management skills
• Detail-oriented, professional appearance and strong work ethic

• Medical, Dental, Vision, Life Insurance
• 401k
• Paid Holidays
• Weekly Paychecks $600 weekly with monthly commission

Parts Associate, Parts Counterperson, Parts Department, Dealership Parts Martin Automotive Group is an Equal Opportunity Employer.