Parts Counterperson

Martin-Management-Group; Morgantown (WV); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision, LifeInsurance

401k

Paid Holidays

Weekly Paychecks

Résumé du poste

Martin Automotive Group in Morgantown, WV is seeking a detailed and organized Parts Associate to join our parts department. You will help walk-in customers choose the right parts, pull stock, and assist with service counter sales while maintaining accurate inventory and smooth daily operations.

Responsibilities include processing payments, coordinating daily shipments or pickups, and keeping the parts area clean and well-organized.

Qualifications

• Assist walk-in customers in selecting parts and advise on companion items.
• Process payments and handle cash/credit transactions accurately.
• Maintain organized, clean, and stocked parts department area.

Responsabilités

• Assist walk-in customers in selecting required parts; suggest companions and specials.
• Pull and stock parts; check availability and inform customers of arrivals.
• Set up orders for daily shipment, delivery, or pickup.
• Notify departments when parts arrive; ensure accuracy of will-call and back-orders.

Connaissances

Customer service

Organization

Time management

Detail-oriented

Teamwork

Formation

High school diploma or equivalent

Outils

POS systems

Inventory systems

Description du poste

Martin Automotive Group is looking for a Parts Associate to join our team at our Morgantown Volkswagen dealership. If you are organized, enjoy working with different departments and customers, and are a team player, we want to talk to you!

Responsibilities:

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line.
• Pull purchased parts from stock. If part is not in stock, determine availability and inform customer of expected date of arrival.
• Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers.
• Set up orders for daily shipment, delivery or pick-up.
• Verify “will-call” and “back-order” files weekly and return to vendors or stock those items not required.
• Assist the parts to service counter parts sales associate as necessary.
• Order parts not in stock as approved by the Parts Manager.
• Notify the customer and the Service Department when the parts arrive.
• Accept cash and credit payments. Keep cash register accurate.
• Assist with organization and cleanliness of parts department.
• Receive and stock incoming inventory. Verify receipts against purchase orders.
• Assist with periodic inventory cycle counts as directed by supervisor.
• Ensure merchandise displays are stocked, clean and appealing to customers.
• Complete all training as directed by supervisor.
• Follow policies and procedures as set forth in Employee Handbook.
• Any other duties as assigned.

• High School Diploma or equivalent
• Must have ability to get along with broad customer base
• Knowledge and experience with servicing automobiles, and other products sold by dealership, or the demonstrated ability to quickly learn them.
• Experience with point-of-sale & computerized inventory systems or the ability to quickly learn.
• Able to work in a fast-paced work environment
• Strong organizational and time management skills
• Detail-oriented, professional appearance and strong work ethic

• Medical, Dental, Vision, Life Insurance
• 401k
• Paid Holidays
• Weekly Paychecks

Parts Associate, Parts Counterperson, Parts Department, Dealership Parts

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