Parts Counterperson

Martin Automotive Group; Centerville (OH); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

Paid Holidays

Weekly Paycheck

Department Bonus

Job summary

Martin Automotive Group is seeking a Parts Associate for our Subaru of Dayton dealership. If you are organized, enjoy collaborating across departments, and value teamwork, we want to talk to you!

You will assist customers with parts, pull items from stock, manage orders, and support the service counter. Prior POS/inventory experience is preferred; a high school diploma is required, and a strong work ethic is essential.

Qualifications

• High school diploma or equivalent required.
• Ability to work with a broad customer base.
• Knowledge of servicing motorcycles and dealership products or ability to learn quickly.
• Experience with point-of-sale and computerized inventory systems or ability to learn quickly.
• Able to work in a fast-paced environment with strong organizational skills and reliability.

Responsibilities

• Assist walk-in customers in selecting parts and suggest add-ons.
• Pull purchased parts from stock and check accuracy.
• Inform customers of stock availability and ETA for back-ordered items.
• Answer calls, provide price quotes and capture customer info.
• Set up orders for daily shipment, delivery or pickup.
• Verify receipts and participate in inventory checks as directed.
• Keep the parts area organized and clean, and assist service counter staff.
• Receive and stock incoming inventory and communicate with vendors.
• Follow policies and participate in training as directed.

Skills

Customer service

Organizational skills

Time management

Attention to detail

Teamwork

Education

High School Diploma or equivalent

Tools

POS systems

Inventory systems

Job description

Martin Automotive Group is looking for a Parts Associate to join our team at our Subaru of Dayton dealership. If you are organized, enjoy working with different departments and customers, and are a team player, we want to talk to you!

Responsibilities

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line.
• Pull purchased parts from stock.
• If part is not in stock, determine availability and inform customer of expected date of arrival.
• Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers.
• Set up orders for daily shipment, delivery or pick-up.
• Verify \"will-call\" and \"back-order\" files weekly and return to vendors or stock those items not required.
• Assist the parts to service counter parts sales associate as necessary.
• Order parts not in stock as approved by the Parts Manager.
• Notify the customer and the Service Department when the parts arrive.
• Accept cash and credit payments.
• Keep cash register accurate.
• Assist with organization and cleanliness of parts department.
• Receive and stock incoming inventory.
• Verify receipts against purchase orders.
• Assist with periodic inventory cycle counts as directed by supervisor.
• Ensure merchandise displays are stocked, clean and appealing to customers.
• Complete all training as directed by supervisor.
• Follow policies and procedures as set forth in Employee Handbook.
• Any other duties as assigned.

Qualifications

• High School Diploma or equivalent
• Must have ability to get along with broad customer base
• Knowledge and experience with servicing motorcycles, and other products sold by dealership, or the demonstrated ability to quickly learn them.
• Experience with point-of-sale & computerized inventory systems or the ability to quickly learn.
• Able to work in a fast-paced work environment
• Strong organizational and time management skills
• Detail-oriented, professional appearance and strong work ethic

Benefits

• Medical, Dental, Vision, Life Insurance 401k Paid Holidays Weekly Paycheck + Monthly Department Performance Bonus

Parts Associate, Parts Counterperson, Parts Department, Dealership Parts #R1