Parts Counterperson

Bill Dube Ford Toyota; Dover (NH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401(k) with company match

Generous Profit Sharing program

Paid time off and holidays

Employee vehicle purchase program

Employee discount in service and parts

Employee appreciation events

Opportunities for advancement

Job summary

Bill Dube Ford Toyota in Dover, NH is looking for a Parts Counter Specialist to support service operations by providing timely access to parts. The ideal candidate should have knowledge of automotive parts or a strong willingness to learn, and possess excellent customer service skills.

This full-time position offers a supportive family-oriented environment with benefits like health insurance, 401(k), and opportunities for advancement. If you're organized and detail-oriented, we encourage you to apply.

Qualifications

• Working knowledge of automotive parts and systems, or a strong willingness to learn.
• Excellent communication skills with a focus on customer service.
• Strong attention to detail and accuracy in order processing.

Responsibilities

• Identify, source, and supply parts to service technicians.
• Utilize systems to research parts and process orders.
• Manage special-order parts and resolve inquiries.

Skills

Automotive parts knowledge

Customer service

Attention to detail

Communication skills

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Dealership management systems

Computer proficiency

Job description

Join a Company That Treats Employees Like Family

Bill Dube Ford Toyota is a third-generation, woman-owned and operated dealership that has been serving the Seacoast community for over 50 years. We are a family-run business that believes in creating a positive, supportive work environment where employees are valued and have opportunities to grow. Many of our team members have been with us for years — and we are looking for someone who wants a long-term career, not just a job.

Want to work with not one but TWO of the most competitive brands selling and servicing America's most popular vehicles? Bill Dube Ford Toyota is seeking a Parts Counter Specialist to join our team! This position plays a critical role in supporting our service operations by ensuring technicians and customers have timely access to the correct parts.

As part of a fast-paced, team-oriented dealership, you will collaborate closely with service technicians, advisors, and customers to keep operations running efficiently. This is an excellent opportunity for someone with parts experience or a motivated individual looking to build a long-term career in the automotive industry with a respected dealership.

Benefits

• Health insurance
• Dental and vision insurance
• 401(k) with company match
• Generous Profit Sharing program
• Paid time off and holidays
• Employee vehicle purchase program
• Employee discount in service and parts
• Employee appreciation events throughout the year
• Opportunities for advancement
• Supportive, family-oriented workplace

What You’ll Do

• Accurately identify, source, and supply parts to service technicians to support efficient repair operations
• Utilize dealership systems and manufacturer catalogs to research parts and process orders with precision
• Process and bill parts to repair orders in a timely and accurate manner
• Manage special-order parts, including tracking, communication, and follow-up with vendors and customers
• Collaborate with technicians and team members to resolve parts-related inquiries and ensure customer satisfaction
• Maintain organized inventory, including stocking, cycle counts, and proper storage of parts
• Ensure timely parts availability to minimize service delays and support overall operational efficiency
• Uphold a clean, safe, and well-organized parts department environment

What We’re Looking For

• Working knowledge of automotive parts and systems, or a strong willingness to learn and develop in the role
• Excellent communication skills with a focus on delivering high-quality customer service
• Strong attention to detail and accuracy in order processing and documentation
• Self-motivated, dependable, and able to work independently as well as part of a team
• Proficiency with computers and the ability to learn dealership management and parts systems
• Effective organizational and multitasking skills in a fast-paced, deadline-driven environment
• Professional attitude with a commitment to teamwork, accountability, and continuous improvement
• Strong organizational and multitasking skills
• Dealership experience preferred, but not required
• Valid drivers license with clean driving record

Physical Requirements

• Ability to lift, carry, push and/or pull up to 50lbs
• Ability to stand and walk for up to 8 hours per day
• Ability to bend, squat, climb or reach frequently throughout the day
• Ability to work in all weather conditions

Schedule

• Full-time
• Monday-Friday with some Saturday rotation
• Closed Sundays

About Bill Dube Ford Toyota

• Woman-owned and operated
• Third-generation family business
• Over 50 years in the Seacoast community
• Locally owned and community focused
• Team-oriented culture

If you are organized, detail-oriented, and want to work for a company where you are truly valued, we encourage you to apply.

Apply today to join the Bill Dube team.