Parts Counterperson

Team Automotive Group; Manhattan (KS); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with employer match

Paid time off

Employee discounts

Career development opportunities

Job summary

Little Apple Toyota Honda is seeking a dependable Parts Counterperson in Manhattan, KS to support technicians with the correct parts, assist walk-in customers, manage inventory, and provide professional counter service.

Responsibilities include pulling parts, selling parts to retail and wholesale accounts, inventory control, and daily operations like billing and stocking. ASE certification affects base pay; strong computer skills and DMS familiarity are preferred.

Qualifications

• Prior parts counter or automotive experience strongly preferred.
• Excellent communication and organizational skills.
• Ability to work in a team environment and manage time effectively.
• Strong computer skills and familiarity with DMS systems (Dealertrack/CDK preferred).
• Valid driver’s license required.

Responsibilities

• Accurately pull parts for service and repair orders.
• Ensure parts are delivered promptly to technician stalls.
• Maintain communication with service advisors and technicians to minimize delays.
• Assist retail customers and wholesale accounts in selecting and ordering parts.
• Provide professional, courteous service and knowledgeable parts recommendations.
• Look up parts accurately using dealer software and cataloging systems.
• Maintain proper bin locations and organize inventory stock.
• Perform periodic inventory checks and assist with cycle counts.
• Monitor and update special orders, returns, and parts requisitions.
• Process repair order and counter ticket billing.
• Maintain the cleanliness and organization of the retail parts area and back counter.
• Assist in stocking shelves, receiving freight, and preparing returns.

Skills

Parts counter experience

Communication

Organizational skills

Teamwork

Driver's license

Tools

DMS (Dealertrack/CDK)

Job description

Job Title: Parts Counterperson Location: Little Apple Toyota Honda – Manhattan, KS Department: Parts Employment Type: Full-Time Pay Type: Salary + Monthly Bonus Reports To: Parts Manager

Position Summary

Little Apple Toyota Honda is seeking a dependable and motivated Parts Counterperson to join our fast-paced parts department. This position is responsible for supporting technicians with the correct parts needed for service and repairs, assisting walk-in customers, managing parts inventory, and providing a professional customer service experience at the counter.

You’ll play a key role in ensuring parts availability and accuracy for both internal and retail customers, and contribute to a streamlined service process alongside a high-performing fixed ops team.

Key Responsibilities

Technician Support:

• Accurately pull parts for service and repair orders
• Ensure parts are delivered promptly to technician stalls
• Maintain communication with service advisors and technicians to minimize delays

Retail & Wholesale Sales:

• Assist retail customers and wholesale accounts in selecting and ordering parts
• Provide professional, courteous service and knowledgeable parts recommendations
• Look up parts accurately using dealer software and cataloging systems

Inventory Control:

• Maintain proper bin locations and organize inventory stock
• Perform periodic inventory checks and assist with cycle counts
• Monitor and update special orders, returns, and parts requisitions

Daily Operations:

• Process repair order and counter ticket billing
• Maintain the cleanliness and organization of the retail parts area and back counter
• Assist in stocking shelves, receiving freight, and preparing returns

Qualifications

• Prior parts counter or automotive experience strongly preferred
• Excellent communication and organizational skills
• Ability to work in a team environment and manage time effectively
• Strong computer skills and familiarity with DMS systems (Dealertrack/CDK preferred)
• Valid driver’s license required

Compensation & Benefits

• $2,500 Monthly Salary Base for Non-ASE Certified Counter-persons
• $3,000 Monthly Salary Base for ASE Certified Counter-persons
• 1% of the total parts department gross

Annual Compensation Range: ~$40,000 - $50,000+ depending on performance

Benefits:

• Health, dental, and vision insurance
• 401(k) with employer match
• Paid time off
• Employee discounts
• Career development opportunities

Why Join Us?

Little Apple Toyota Honda is a locally owned dealership known for its team-oriented culture, community involvement, and high standards of service. If you're looking for a career in a thriving fixed ops environment where your work is recognized and rewarded.