Parts Counterperson

Father-; Greenfield (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

PTO & Sick Leave

401(K)

Flexible Working Hours

Job summary

Ford & Toyota Family in Greenfield, MA is seeking a Parts Counter Person to oversee the parts sales process from start to finish and collaborate with the parts manager to locate non-stock parts.

You will handle special order requests, communicate with customers on parts status, and maintain friendly, professional interactions while following safety policies. Prior dealership experience is a plus.

Qualifications

• High school diploma or equivalent is required.
• Experience in auto parts sales is a plus.
• Strong communication and numerical skills are essential.
• Ability to work in a fast-paced environment with accuracy.
• Experience at a Ford or Toyota dealership is a plus.

Responsibilities

• Oversee the parts sales process from start to finish.
• Work with parts manager to locate parts not in stock.
• Complete special order part requests for customers.
• Communicate with customers on parts status.
• Maintain friendly, professional communication with staff and customers.
• Follow all company safety policies and procedures.
• Understand and follow federal, state and local regulations applicable to industry.

Skills

Customer service

Analytical thinking

Problem solving

Automotive knowledge

Communication skills

Teamwork

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

By working at a Ford & Toyota dealership, you can be a part of a two brands that honor the past, and are invested in the future. Join the Ford & Toyota Family where we value service to each other and the world as much as to our customers!

Parts Counter Person Compensation and Benefits:

• Competitive Pay
• Flexible Working Hours
• Health Insurance
• PTO & Sick Leave
• 401(K)

Parts Counter Person Responsibilities:

• Oversee the parts sales process from start to finish
• Work with parts manager to locate any parts not in stock
• Complete special order part request for the customer
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner
• Must follow all company safety policies and procedures
• Understand and follow federal, state and local regulations applicable to industry

Parts Counter Person Requirements:

• Previous experience at a Ford or Toyota dealership is a plus
• Ability to identify the problem quickly
• Knowledge of automobiles
• Effective analytical and communication skills
• Strong reading, computer, and mathematics skills
• Ability to learn new technology and repair and service procedures and specifications
• Minimum of 1 year in service department
• Ability to lift 50 pounds and work on your feet for extended periods of time
• Ability to work in a fast-paced environment
• Basic computer skills
• Positive, friendly attitude
• High school diploma or equivalent
• Experience with auto parts sales (preferred)
• Ability to work in a fast-paced work environment
• Strong organizational and time management skills
• Detail-oriented, have a professional appearance and strong work ethic

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.