Parts Counterperson

Thayer Ford; Bowling Green (OH); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Competitive Pay

Flexible Working Hours

Health Insurance

PTO & Sick Leave

401(K)

Job summary

Thayer Ford in Bowling Green, OH is seeking an entry level Parts Counter Person to deliver friendly customer service, assist retail customers with parts, and manage stock and shelving. The role also involves picking and delivering wholesale parts and coordinating with the parts team.

You will work in a Ford dealership environment where safety, accuracy, and speed matter. Candidates should have basic computer skills, a high school diploma, and the ability to lift up to 50 pounds.

Qualifications

• High school diploma or equivalent required.
• Strong customer service and communication skills.
• Ability to learn parts inventory and POS systems.
• Must be able to lift up to 50 pounds and work on feet.

Responsibilities

• Oversee the parts sales process from start to finish.
• Work with parts manager to locate parts not in stock.
• Complete special order part requests for customers.
• Pick up and delivery of parts.
• Communicate with customers on parts status.
• Maintain a friendly, professional demeanor and follow safety policies.

Skills

Customer service

Communication skills

Analytical skills

Computer skills

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

The Entry level Parts Counter Person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in storage and, if necessary, on shelves. Position also requires pick and delivery of wholesale parts.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Parts Counter Person Compensation and Benefits:

• Competitive Pay
• Flexible Working Hours
• Health Insurance
• PTO & Sick Leave
• 401(K)

Parts Counter Person Responsibilities:

• Oversee the parts sales process from start to finish
• Work with parts manager to locate any parts not in stock
• Complete special order part request for the customer
• Pick up and delivery of parts
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner
• Must follow all company safety policies and procedures
• Understand and follow federal, state and local regulations applicable to industry

Parts Counter Person Requirements:

• Previous experience at a Ford dealership is a plus (not required)
• Ability to identify the problem quickly
• Knowledge of automobiles
• Effective analytical and communication skills
• Strong reading, computer, and mathematics skills
• Ability to learn new technology and repair and service procedures and specifications
• Ability to lift 50 pounds and work on your feet for extended periods of time
• Ability to work in a fast-paced environment
• Basic computer skills
• Positive, friendly attitude
• High school diploma or equivalent
• Experience with auto parts sales (preferred)
• Ability to work in a fast-paced work environment
• Strong organizational and time management skills
• Detail-oriented, have a professional appearance and strong work ethic

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.