Parts Counterperson

Richmond Ford Lincoln; Richmond (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Flexible Working Hours

PTO & Sick Leave

401(K)

Job summary

Richmond Ford Lincoln in Richmond, Virginia, is looking for a Parts Counter Person responsible for customer service and retail sales at our auto parts store. This role involves overseeing the parts sales process, working with the parts manager, and ensuring customer satisfaction.

Ideal candidates will have knowledge of automobiles and effective analytical and communication skills. Compensation includes competitive pay, flexible working hours, and benefits like health insurance, PTO, and a 401(K).

Qualifications

• Minimum of 1 year in service department experience is preferred.
• Ability to lift 50 pounds and work on your feet for extended periods.
• Strong reading, computer, and mathematics skills.

Responsibilities

• Oversee the parts sales process from start to finish.
• Work with parts manager to locate any parts not in stock.
• Communicate with customers about parts status.

Skills

Customer service skills

Knowledge of automobiles

Analytical skills

Effective communication skills

Computer skills

Organizational skills

Education

High school diploma or equivalent

Job description

The Parts Counter Person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in storage and, if necessary, on shelves.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Parts Counter Person Compensation and Benefits

• Competitive Pay
• Flexible Working Hours
• Health Insurance
• PTO & Sick Leave
• 401(K)

Parts Counter Person Responsibilities

• Oversee the parts sales process from start to finish
• Work with parts manager to locate any parts not in stock
• Complete special order part request for the customer
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner
• Must follow all company safety policies and procedures
• Understand and follow federal, state and local regulations applicable to industry

Parts Counter Person Requirements

• Previous experience at a Ford dealership is a plus
• Ability to identify the problem quickly
• Knowledge of automobiles
• Effective analytical and communication skills
• Strong reading, computer, and mathematics skills
• Ability to learn new technology and repair and service procedures and specifications
• Minimum of 1 year in service department
• Ability to lift 50 pounds and work on your feet for extended periods of time
• Ability to work in a fast-paced environment
• Basic computer skills
• Positive, friendly attitude
• High school diploma or equivalent
• Experience with auto parts sales (preferred)
• Strong organizational and time management skills
• Detail‑oriented, have a professional appearance and strong work ethic

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.