Parts Counterperson

Richmond Lincoln; Richmond (VA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Working Hours

Health Insurance

PTO & Sick Leave

401(K)

Job summary

Richmond Lincoln is seeking a Parts Counter Person responsible for customer service and retail sales at their auto parts store in Richmond, Virginia. This role involves managing the parts sales process, providing excellent customer communication, and working with inventory.

Ideal candidates will have experience in the automotive industry, particularly with Ford dealerships, and must demonstrate problem-solving abilities and strong communication skills. The position includes competitive pay, flexible hours, health insurance, and a 401(K) plan.

Qualifications

• 1+ year in a service department is required.
• Previous experience at a Ford dealership is a plus.
• Ability to lift 50 pounds and work on your feet for extended periods.

Responsibilities

• Oversee the parts sales process from start to finish.
• Work with the parts manager to locate any parts not in stock.
• Complete special order part requests for the customer.
• Communicate with customers regarding parts status.

Skills

Customer service skills

Knowledge of automobiles

Effective analytical skills

Basic computer skills

Strong organizational skills

Education

High school diploma or equivalent

Job description

The Parts Counter Person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in storage and, if necessary, on shelves.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Parts Counter Person Compensation and Benefits

• Competitive Pay
• Flexible Working Hours
• Health Insurance
• PTO & Sick Leave
• 401(K)

Parts Counter Person Responsibilities

• Oversee the parts sales process from start to finish
• Work with parts manager to locate any parts not in stock
• Complete special order part request for the customer
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner
• Must follow all company safety policies and procedures
• Understand and follow federal, state and local regulations applicable to industry

Parts Counter Person Requirements

• Previous experience at a Ford dealership is a plus
• Ability to identify the problem quickly
• Knowledge of automobiles
• Effective analytical and communication skills
• Strong reading, computer, and mathematics skills
• Ability to learn new technology and repair and service procedures and specifications
• Minimum of 1 year in service department
• Ability to lift 50 pounds and work on your feet for extended periods of time
• Ability to work in a fast-paced environment
• Basic computer skills
• Positive, friendly attitude
• High school diploma or equivalent
• Experience with auto parts sales (preferred)
• Strong organizational and time management skills
• Detail‑oriented, have a professional appearance and strong work ethic

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.