Parts Counterperson

Antwerpen Automotive Group; Baltimore (MD); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Automotive Parts Counterperson to join their team in a safe and clean environment. This role involves overseeing the parts sales process, ensuring customer inquiries are handled efficiently, and maintaining communication with customers regarding their orders. The ideal candidate will possess strong organizational skills and a passion for customer service. With a commitment to a positive work atmosphere, this opportunity offers a guaranteed training salary, along with comprehensive benefits such as medical, dental, and vision insurance, and a 401k savings plan. If you thrive in a fast-paced environment and are eager to contribute to a customer-focused team, this position is perfect for you.

Benefits

Guaranteed training salary

Medical, Dental, and Vision Insurance

401k Savings Plan

Discounts on Products & Services

Basic Life Insurance

Work Life Balance

Accident & Critical Illness Insurance

Paid time off after 90 days

Qualifications

• High School Diploma required, experience with auto parts sales preferred.
• Strong organizational skills and customer service focus are essential.

Responsibilities

• Oversee parts sales from inquiry to invoicing and communicate with customers.
• Work with parts manager to locate and order parts as needed.

Skills

Customer Service

Organizational Skills

Time Management

Computer Skills

Flexibility

Education

High School Diploma or equivalent

Tools

EPC Systems

Manufacturer Systems

Job description

We're Looking for an Automotive Parts Counterperson!

SALARY PLUS COMMISSION DEPENDENT ON EXPERIENCE.

What We’re Looking ForIf you are tired of where you work and you would like to work in a safe/clean environment come and see what we have to offer.

WHAT WE OFFER:

• Guaranteed training salary
• Medical, Dental, and Vision Insurance
• 401k Savings Plan
• Discounts on Products & Services
• Basic Life Insurance
• Work Life Balance
• Accident & Critical Illness Insurance
• Paid time off after 90 days

RESPONSIBILITIES:

• Oversee the parts sales process from customer inquiry to finding the part to invoicing the customer.
• Work with parts manager to locate any parts not in stock.
• Complete special order part request for any parts that need to be ordered for the customer.
• Communicate with customer on the status of any parts ordered and notify them upon delivery to the dealership.
• Perform other duties as assigned.
• Serve as backup to parts counterperson or stocking clerk as necessary.
• Communicate with staff and customers in a friendly and professional manner.
• Must follow all company safety policies and procedures.
• Understand and follow federal, state and local regulations applicable to industry.

QUALIFICATIONS:

• High School Diploma or equivalent required
• Experience with auto parts sales preferred.
• People focused and obsessed with providing great customer service
• Ability to work in a fast-paced work environment
• Strong organizational and time management skills
• Professional appearance and strong work ethic
• Proficient with computer skills is preferred
• Experience with EPC’s and Manufacturer Systems
• Experience working with retail customers, techs, and wholesale customers by phone and online
• Must be flexible with hours and days
• Positive attitude a must
• Valid and current Driver's License with ability to maintain a good driving record.