Parts Counterperson

Antwerpen Auto Group; Baltimore (MD); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Automotive Parts Counterperson to join their dynamic team. In this engaging role, you'll oversee the parts sales process, ensuring customer inquiries are met with professionalism and efficiency. You'll collaborate closely with the parts manager and communicate with customers about their orders. This position offers a fantastic opportunity to develop your career in a supportive environment, with a focus on providing exceptional customer service. If you're passionate about the automotive industry and thrive in a fast-paced setting, this could be the perfect fit for you!

Benefits

Guaranteed training salary

Medical, Dental, and Vision Insurance

401k Savings Plan

Discounts on Products & Services

Basic Life Insurance

Work Life Balance

Accident & Critical Illness Insurance

Paid time off after 90 days

Qualifications

• High School Diploma required; experience in auto parts sales preferred.
• Strong customer service focus and ability to work in a fast-paced environment.

Responsibilities

• Oversee parts sales from inquiry to invoicing and communicate with customers.
• Work with parts manager to locate parts and complete special orders.

Skills

Customer Service

Organizational Skills

Time Management

Computer Skills

Flexibility

Education

High School Diploma or equivalent

Tools

EPC’s and Manufacturer Systems

Job description

Join to apply for the Parts Counterperson role at Antwerpen Automotive Group

We're Looking for an Automotive Parts Counterperson!

Salary Plus Commission Dependent On Experience.

WHAT WE OFFER:

• Guaranteed training salary
• Medical, Dental, and Vision Insurance
• 401k Savings Plan
• Discounts on Products & Services
• Basic Life Insurance
• Work Life Balance
• Accident & Critical Illness Insurance
• Paid time off after 90 days

RESPONSIBILITIES:

• Oversee the parts sales process from customer inquiry to finding the part to invoicing the customer.
• Work with parts manager to locate any parts not in stock.
• Complete special order part request for any parts that need to be ordered for the customer.
• Communicate with customer on the status of any parts ordered and notify them upon delivery to the dealership.
• Perform other duties as assigned.
• Serve as backup to parts counterperson or stocking clerk as necessary.
• Communicate with staff and customers in a friendly and professional manner.
• Must follow all company safety policies and procedures.
• Understand and follow federal, state and local regulations applicable to industry.

QUALIFICATIONS:

• High School Diploma or equivalent required
• Experience with auto parts sales preferred.
• People focused and obsessed with providing great customer service
• Ability to work in a fast-paced work environment
• Strong organizational and time management skills
• Professional appearance and strong work ethic
• Proficient with computer skills is preferred
• Experience with EPC’s and Manufacturer Systems
• Experience working with retail customers, techs, and wholesale customers by phone and online
• Must be flexible with hours and days
• Positive attitude a must
• Valid and current Driver's License with ability to maintain a good driving record.

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Motor Vehicle Manufacturing