Parts Counter Stoops Freightliner

Truck Co; Wisconsin; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Salary

Comprehensive Benefit Package

401K Plan with Company Match

Bonus Opportunities

Job summary

Truck Co in Dayton, Ohio, is looking for candidates to assist retail customers, process orders, and handle warranty requests in the parts department. This role requires a strong knowledge of parts, efficient multi-tasking, and excellent communication skills.

Applicants should have a high school diploma or equivalent, with an associate degree preferred. Benefits include a competitive salary, a comprehensive package, and a 401K plan with company match.

Qualifications

• Knowledgeable about parts and able to use the parts catalogues.
• Strong attention to detail and ability to multi-task efficiently.
• Excellent verbal and written communication skills required.

Responsibilities

• Greet and assist retail customers with their purchases.
• Identify and troubleshoot correct parts for customers.
• Process all orders from beginning to end.
• Handle and process all warranty requests for company policies.

Skills

Knowledgeable about parts

Proficient with Microsoft Office Programs

Excellent verbal and written communication skills

Ability to multi-task

Strong attention to detail

Education

High School diploma or equivalent

Associates degree or higher

Job description

Duties and Responsibilities

• Greet and assist retail customers with their purchases
• Identify and troubleshoot correct parts for customers
• Look up and price wreck estimates for both internal and external customers
• Process all orders from beginning to end
• Process all special orders and back‑order parts that need to be invoiced and delivered or shipped to customers
• Help suggest and recommend new parts to stock and communicate new trends or changes in buying habits of customers
• Help with housekeeping throughout the parts department when needed, but specifically with the retail counter, will call, and front customer display areas
• Help with keeping the display area stocked and appealing to the customer
• Handle and process all warranty requests for company policies and procedures
• Process all “cash” transactions completely and accurately through the cash register when the cashier is not available
• Tage and inspect all exchange cores for like and for good core requirements
• To help and support our OPS force with ID’s, parts, wreck estimates, quotes and processing parts order for customer delivery or pickup
• All other duties as assigned

Minimum Qualifications

• Knowledgeable about parts and able to use the parts catalogues
• High School diploma or equivalent. Associates degree or higher preferred
• Proficient with Microsoft Office Programs
• Excellent verbal and written communication skills
• Ability to multi‑task in an efficient and organized manner
• Strong attention to detail

Benefits

• Competitive Salary
• Comprehensive Benefit Package
• 401K Plan with Company Match
• Bonus Opportunities

Truck Country / Stoops Freightliner Western Star is one of the largest Freightliner and Western Star dealership groups in the U.S. today, serving customers at locations in Illinois, Indiana, Iowa, Ohio, Michigan, and Wisconsin. For nearly 60 years, Truck Country / Stoops has offered new and used medium and heavy‑duty trucks, expert service, an extensive parts inventory, and convenient financing options.

Truck Country / Stoops Freightliner Western Star is part of McCoy group, Inc., which was founded in 1958 by Robert McCoy in Shullsburg, WI. Today the company is still family‑owned and is operated in the leadership of the McCoy family.

McCoy Group, Inc. and its affiliated companies are Equal Opportunity Employers and take affirmative action to employ and advance in employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.