Outside Parts Sales Representative

Truck Co; Edinburgh (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401K Plan with Company Match

Competitive Salary

Comprehensive Benefit Package

Job summary

Truck Country® / Stoops Freightliner-Western Star, a major Freightliner dealership group, is seeking an Outside Parts Sales Representative in Indiana to grow parts business through existing accounts and new prospects. You will travel locally to trucking and municipal fleets, maintain customer relationships, and develop product knowledge to drive sales.

The role requires 3+ years in heavy-duty truck parts, strong selling skills, and proficiency with CRM Salesforce.

Qualifications

• High School diploma or equivalent.
• Minimum 3 years’ experience in heavy-duty truck parts or service.
• Knowledge of trucks, diesel engines, air brakes, HD transmission, axle, and driveline.
• Superior selling skill based on probing to uncover customer needs.
• Good customer service, communication, telephone, and organizational skills.
• Self-motivated, driven individual.

Responsibilities

• Frequent local travel in assigned territory to make sales calls to trucking/leasing companies, truck/trailer independent repair facilities, municipalities, and school bus garages.
• Establish and maintain strong relationships with new and current customers.
• Develop and maintain a thorough knowledge of products and services provided.
• Actively seek and identify prospective new customers through cold calling.
• Develop constant awareness of market/industry trends as well as competition/competitive products and communicate these with management.
• Develop sales plans with management and review sales plan progress regularly to ensure personal and departmental goals are achieved.
• Timely completion and submission of daily customer visit logs.
• Maintain customer contact information and communications utilizing the Company’s CRM Salesforce.
• Review sales activities, new sales opportunities, and sales objectives with management.
• Assist with customer parts returns, issues, and disputes as requested.
• Participate in job-related training and development.
• Collaborate with internal departments on any customer needs.
• Forward any possible leads for sales or service to the appropriate person/department.
• Help customers with warranty problems when applicable per the policies and procedures of Stoops Freightliner – Western Star
• Other duties as assigned

Skills

Superior selling skills

Customer service skills

Communication skills

Organizational skills

Self-motivated

Education

High School diploma or equivalent

Tools

Salesforce

Job description

The Outside Parts Sales Representative is responsible for growing parts business while continuously identifying and developing new business opportunities through existing accounts and prospective new accounts for Stoops Freightliner – Western Star.

Duties and Responsibilities:

• Frequent local travel in assigned territory to make sales calls to trucking/leasing companies, truck/trailer independent repair facilities, municipalities, and school bus garages
• Establish and maintain strong relationships with new and current customers
• Develop and maintain a thorough knowledge of products and services provided
• Actively seek and identify prospective new customers through cold calling
• Develop constant awareness of market/industry trends as well as competition/competitive products and communicate these with management
• Develop sales plans with management and review sales plan progress regularly to ensure personal and departmental goals are achieved
• Timely completion and submission of daily customer visit logs
• Maintain customer contact information and communications utilizing the Company’s CRM Salesforce
• Review sales activities, new sales opportunities, and sales objectives with management
• Assist with customer parts returns, issues, and disputes as requested
• Participate in job-related training and development
• Collaborate with internal departments on any customer needs
• Forward any possible leads for sales or service to the appropriate person/department
• Help customers with warranty problems when applicable per the policies and procedures of Stoops Freightliner – Western Star
• Other duties as assigned

Minimum Qualifications:

• High School diploma or equivalent
• Minimum 3 years’ experience in heavy-duty truck parts or service
• Working knowledge of trucks, diesel engines, air brakes, HD transmission, axle, and driveline
• Superior selling skill based on probing to uncover customer needs
• Good customer service, communication, telephone, and organizational skills
• Self-motivated, driven individual

Truck Country® / Stoops Freightliner-Western Star Offers:

• Competitive Salary
• Comprehensive Benefit Package
• 401K Plan with Company Match

Truck Country® / Stoops Freightliner-Western Star is one of the largest Freightliner dealership groups in the U.S. today, serving customers at locations in Illinois, Indiana, Iowa, Ohio, Michigan, and Wisconsin. For nearly 60 years, Truck Country/Stoops has offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and convenient financing options.

Truck Country® / Stoops Freightliner-Western Star is part of McCoy group, Inc., which was founded in 1958 by Robert McCoy in Shullsburg, WI. Today the company is still family-owned and is operated in the leadership of the McCoy family.

Affirmative Action/Equal Opportunity Employer – Qualified women, minorities and people with disabilities encouraged to apply.