Parts Counter Specialist - Small Engine

Workstream; West Bend (WI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) plan with employer match

Paid vacation and holidays

Employee discount program

Paid training and overtime

Overtime opportunities

Job summary

Tennies ACE Hardware in West Bend, WI is seeking a dynamic Parts Counter Specialist for small engines. You will help customers locate parts, use Parts Smart software, and grow skills in sales, parts management, and service documentation.

The role requires a high school diploma, valid driver's license, and 1–3 years of over-the-counter sales experience. Competitive pay and comprehensive benefits accompany a friendly, community-driven team.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with a good driving record.
• 1-3 years of over-the-counter sales experience preferred but not required.
• Basic knowledge of small engines or mechanical repair is a plus.
• Strong communication skills.
• Ability to troubleshoot, problem-solve, and work independently or as a team.
• Physical ability to lift up to 50 pounds and stand for long periods.

Responsibilities

• Assist customers in locating and purchasing small engine parts using Parts Smart software.
• Order and manage parts inventory with approval from the Parts Manager.
• Maintain positive relationships with coworkers and customers.
• Document service and repair details accurately in the work order system.
• Lead by example and support team members with company policies and procedures.
• Keep your work area clean and safe.
• Follow all safety policies and perform additional tasks as assigned.

Skills

Over-the-counter sales

Communication skills

Problem solving

Team player

Education

High school diploma or equivalent

Tools

Parts Smart software

Job description

Tennies Ace Hardware Urgent Hiring: Immediate Opening for a Highly Skilled Parts Counter Specialist - Small Engine

Are you looking for a fun and dynamic work environment where your mechanical skills and customer service talents shine? Do you want to be part of a loving team that values personal connections and local loyalty? If yes, Tennies ACE Hardware is the perfect place for you!

Join our family-owned hardware store as a talented Parts Counter Specialist - Small Engine and enjoy a rewarding career with excellent benefits. You'll gain valuable experience working with top small engine brands and enhance your skills in sales, parts management, and customer support in a friendly atmosphere.

Key Responsibilities

• Assist customers in locating and purchasing small engine parts using Parts Smart software.
• Order and manage parts inventory with approval from the Parts Manager.
• Maintain positive relationships with coworkers and customers.
• Document service and repair details accurately in the work order system.
• Lead by example and support team members with company policies and procedures.
• Keep your work area clean and safe.
• Follow all safety policies and perform additional tasks as assigned.

Qualifications & Skills

• High school diploma or equivalent required.
• Valid driver’s license with a good driving record.
• 1-3 years of over-the-counter sales experience preferred but not required.
• Basic knowledge of small engines or mechanical repair is a plus +++.
• Strong communication skills.
• Ability to troubleshoot, problem-solve, and work independently or as a team.
• Physical ability to lift up to 50 pounds and stand for long periods.

Benefits & Perks

• Competitive pay: $15.00 - $20.00 per hour.
• Paid vacation, holidays, and time off.
• Health, dental, and vision insurance.
• 401(k) plan with employer match.
• Employee discount program.
• Paid training and ample overtime opportunities.

Work Schedule & Location

• Full-time position with Monday to Friday day shifts, weekend availability, and overtime.
• On-site work at our West Bend location.

Location: 112 S. 5th Avenue, West Bend WI 53095

Tennies ACE Hardware is your local family owned hardware store with locations in Jackson, Kewaskum & west Bend. We are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Tennies Ace Hardware, we've remained small and very personal. That's why we say a visit to Tennies Ace Hardware, is like a visit to your neighbor.