Automotive Parts Specialist: Customer Service & Inventory

Sanco Thermo King; Albert Lea (MN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental, and vision insurance

HSA with company match

401(k) with company contribution

Company-paid life and short-term/disab

Job summary

Sanco Thermo King is hiring for a parts counter position in Minnesota. The role involves greeting customers, taking orders, identifying replacement parts, and completing sales transactions. You will use catalogs and online resources to source parts and manage inventory levels.

Applicants should have a GED or high school diploma, a valid driver's license, and 1–2 years of counter experience; forklift experience is a plus. Competitive benefits are included.

Qualifications

• Requires a high school diploma or GED.
• Valid driver's license.
• Previous parts or automotive industry experience preferred.
• 1–2 years of counter experience preferred.
• Forklift experience a plus.

Responsibilities

• Greets customers and takes orders in person and over the phone.
• Determines replacement part required, according to inspection of old part, customer request, or customer description of malfunction.
• Completes sales by entering purchased items into the sales/inventory system, obtaining payment, adding purchases to credit account, and issuing sales receipts.
• Utilizes both catalog and on-line resources to secure necessary parts to meet customer needs.
• Maintains parts inventory by verifying supplies and placing orders when order-points are reached.
• Stocks items by unpacking and placing items into bins and on shelves.
• Executes freight claims for damaged goods.
• Receives returned items by inspecting them and then returning payments.
• Assists with shipping and receiving, when needed.

Skills

Excellent communication

Excellent phone skills

Education

High School Diploma

GED

Job description

Sanco Thermo King is hiring for a parts counter position in Minnesota. The role involves greeting customers, taking orders, identifying replacement parts, and completing sales transactions. You will use catalogs and online resources to source parts and manage inventory levels.

Applicants should have a GED or high school diploma, a valid driver's license, and 1–2 years of counter experience; forklift experience is a plus. Competitive benefits are included.