Parts Counter Specialist — Fast-Paced, Customer-Centric

Castongia Tractor Demotte; De Motte (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Life Insurance

401K Retirement Savings Plan

Paid Time Off

Paid Holidays

Job summary

Castongia Tractor Fowler is seeking a Parts Counter Salesperson to support our team and deliver exceptional customer experiences. The role emphasizes fast-paced teamwork, catalog familiarity, and accurate parts fulfillment.

Responsibilities include handling quotes, processing orders, and ensuring correct pricing and billing on service orders. The position offers standard benefits and opportunities to grow within a family-owned Indiana business.

Qualifications

• High School Diploma or equivalent.
• Strong Computer Skills.
• Experience with auto parts sales (preferred).
• Can work in a fast-paced work environment.
• Strong organizational and time management skills.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with customers on parts status.
• Communicate with staff and customers in a friendly and professional manner.
• Read and understand the parts catalog when looking up parts.
• Answer phone calls, providing price quotes and other information.
• Review body shop estimates to ensure correct parts and pricing.
• Provide high-level service to internal and external customers.
• Pull and fill orders from stock.
• Maintain weekly bin checks to ensure stock accuracy.
• Notify parts manager of out-of-stock parts or materials needing attention.
• Locate out-of-stock parts from external sources and submit emergency orders.
• Ensure internal requests for parts are billed on each service repair order.
• Receive payments from retail customers or obtain credit authorization.
• Set up orders for daily shipment, delivery, or pick-up.

Skills

Strong Computer Skills

Auto parts sales experience

Time management

Reading & interpreting documents

Mathematical calculations

Education

High School Diploma or equivalent

Job description

Castongia Tractor Fowler is seeking a Parts Counter Salesperson to support our team and deliver exceptional customer experiences. The role emphasizes fast-paced teamwork, catalog familiarity, and accurate parts fulfillment.

Responsibilities include handling quotes, processing orders, and ensuring correct pricing and billing on service orders. The position offers standard benefits and opportunities to grow within a family-owned Indiana business.