Parts Counter Specialist — Customer-Focused Parts Expert

Wagner-Equipment-Co.; Sable (CO); On-site; USD 27,552 - 48,216; Full time

Benefits offered by this job

PTO 96 hours first year

8 company paid holidays

Medical, dental, and vision insurance

401K and Roth 401K with company match

Tuition Reimbursement

Employee Assistance Program (EAP)

Discounted employee phone plans

Job summary

Wagner Equipment Co. is seeking a Parts Counter Associate to sell parts and use strong product knowledge to assist customers in the Parts Counter area. You will reflect the company’s vision of working as “One Professional Team” while delivering excellent service.

Position offers a comprehensive benefits package and a competitive pay rate of $20.00–$35.00 per hour, depending on education and experience, with growth opportunities within Wagner.

Qualifications

• High School Diploma or GED.
• 1+ years working with parts.
• 1+ years administrative/clerical experience.
• 1+ years customer service experience.
• 1+ years sales experience.

Responsibilities

• Receives phone-in and walk-in customers’ request for parts.
• Locates parts for customers on various machines we service.
• Finds parts using automated system.
• Maintains notes and organized desk for quick access.
• Process credits and quotes for customers and shops.
• Directs customers to proper service technicians when needed.
• Offers additional items to increase sales.
• Acts as liaison to service shops for parts backorders.
• Answers calls promptly and professionally.

Skills

Customer service

Sales

Communication

Education

High School Diploma or GED

Job description

Wagner Equipment Co. is seeking a Parts Counter Associate to sell parts and use strong product knowledge to assist customers in the Parts Counter area. You will reflect the company’s vision of working as “One Professional Team” while delivering excellent service.

Position offers a comprehensive benefits package and a competitive pay rate of $20.00–$35.00 per hour, depending on education and experience, with growth opportunities within Wagner.