Parts Counter Pro | Parts Sales & Customer Service

Wagner Equipment Co. in; Windsor (CO); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

PTO (Paid Time Off) up to 96 hours + 8

Health, dental, and vision insurance

Life and AD&D Insurance

401K with company contribution up to 7

Tuition reimbursement

Employee Assistance Program (EAP)

CEFCU employee services

Supplemental life Insurance

Job summary

Wagner Equipment Co. in Windsor is seeking a Parts Counter Associate (Sales) to handle parts sales with strong product knowledge and customer service, reflecting the company’s One Professional Team vision.

The role emphasizes timely, organized service and collaboration with service shops and other departments. Pay ranges from $20.00 to $35.00 per hour, depending on education and experience; the position supports a busy parts counter in a dynamic environment, with opportunities for growth and

Qualifications

• High School Diploma or GED.
• 1+ years working with parts.
• 1+ years administrative/clerical experience.
• 1+ years customer service experience.
• 1+ years sales experience.

Responsibilities

• Receives phone-in and walk in customers' request for parts.
• Locates parts for customers on machines we service.
• Finds parts using automated system.
• Maintains notes, organized desk for easy and quick access to information.
• Maintains warranty credits/inspections and Warranty return processes.
• Puts proper notes on orders for backorder analysts to process backorders.
• Helps fellow counter personnel find parts information more efficiently.
• Directs customers to the proper service techs, when more information is needed.
• Other duties as assigned by manager.

Skills

Parts knowledge

Customer service

Sales experience

Administrative support

Education

High School Diploma or GED

Job description

Wagner Equipment Co. in Windsor is seeking a Parts Counter Associate (Sales) to handle parts sales with strong product knowledge and customer service, reflecting the company’s One Professional Team vision.

The role emphasizes timely, organized service and collaboration with service shops and other departments. Pay ranges from $20.00 to $35.00 per hour, depending on education and experience; the position supports a busy parts counter in a dynamic environment, with opportunities for growth and