Parts Counter Specialist — Customer-Driven, Growth Path

Fields Auto Group; Lynnwood (WA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short- and Long-Term Disability

Paid Basic Life Insurance

401(k) Plan

Personal Time Off

Paid Training

Employee vehicle purchase plans

Health and wellness

Saturday Lunches

Discounts on products and services

Job summary

Fields Mercedes Benz of Lynnwood seeks an energetic parts associate to help retail and shop customers select required parts and accessories. You will ensure pricing aligns with estimates, process payments, and maintain accurate records in a busy dealership environment.

Our family-owned Fields Auto Group emphasizes safety, integrity and career growth. We offer medical, dental, vision, disability coverage, 401(k), paid time off, training, and employee purchase plans.

Qualifications

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Will be conducting a background screening including a motor vehicle report.

Responsibilities

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
• Answers phone calls, provide price quotes and other information.
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level of service to internal and external customers.
• Pull and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.

Skills

Basic math

Communication

Problem solving

Background check readiness

Job description

Fields Mercedes Benz of Lynnwood seeks an energetic parts associate to help retail and shop customers select required parts and accessories. You will ensure pricing aligns with estimates, process payments, and maintain accurate records in a busy dealership environment.

Our family-owned Fields Auto Group emphasizes safety, integrity and career growth. We offer medical, dental, vision, disability coverage, 401(k), paid time off, training, and employee purchase plans.