Parts Counter Specialist – Customer-Driven Growth

Orlando MINI; Lynnwood (WA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Plan

Paid Time Off

Paid Training

Employee vehicle purchase plans

Health and wellness

Saturday Lunches

Discounts on products and services

Job summary

Fields Mercedes Benz of Lynnwood is seeking high integrity, positive minded, energetic team members to join our dynamic dealership environment! Our goal is to provide premium customer service experience and create life-long relationships with our customers and fellow team members.

As a family owned and operated business, our culture is defined by our shared beliefs in the importance of safety, integrity, courtesy, presentation, and efficiency.

Qualifications

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Will be conducting a background screening including a motor vehicle report

Responsibilities

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
• Answers phone calls, provide price quotes and other information.
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level of service to internal and external customers.
• Pull and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.

Skills

Numerical skills

Public speaking

Problem solving

Background check

Job description

Fields Mercedes Benz of Lynnwood is seeking high integrity, positive minded, energetic team members to join our dynamic dealership environment! Our goal is to provide premium customer service experience and create life-long relationships with our customers and fellow team members.

As a family owned and operated business, our culture is defined by our shared beliefs in the importance of safety, integrity, courtesy, presentation, and efficiency.