Parts Counter Specialist – 2nd Shift, 15% Premium

Jx-Enterprise; Mokena (IL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation package

Health benefits

Growth opportunities

Job summary

JX Enterprises is seeking a Parts Counter Representative to join our team at 10203 W 191st Street, Mokena, IL. The role focuses on delivering exceptional customer service at the parts counter and supporting shop operations with accurate parts fulfillment.

You will process orders, locate parts from vendors, and assist service technicians, leveraging product knowledge to help customers choose the right parts and meet delivery timelines.

Qualifications

• Minimum High School or equivalent education.
• Strong customer service experience preferred.
• Experience with automotive or truck parts handling is a plus.
• Familiarity with inventory controls and parts ordering processes.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Greet and assist customers at the parts counter with friendly, knowledgeable service.
• Process parts orders accurately and ensure timely delivery.
• Locate and secure parts from vendors for shop jobs.
• Provide technical assistance to customers and service technicians.
• Guide customers in selecting the right parts using product knowledge.
• Collaborate with team to ensure positive customer experiences.
• Perform other duties as assigned to support the business.

Skills

Previous customer service experience

3 years of automotive or truck parts

Understands common commodity parts

Accurate cycle-counts

Order parts and check-in parts

Intermediate computer skills

Independent worker

Entrepreneurial/pioneering spirit

Education

High School diploma or equivalent

Job description

JX Enterprises is seeking a Parts Counter Representative to join our team at 10203 W 191st Street, Mokena, IL. The role focuses on delivering exceptional customer service at the parts counter and supporting shop operations with accurate parts fulfillment.

You will process orders, locate parts from vendors, and assist service technicians, leveraging product knowledge to help customers choose the right parts and meet delivery timelines.