Parts Counter Specialist — Customer Focus + Growth Path

Paylocity; Clare (MI); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Job summary

JX Enterprises in Clare, MI is seeking a Parts Counter Representative to greet customers, process parts orders, and secure parts from vendors. You will provide technical assistance to customers and service techs, helping select the right parts and ensuring timely delivery.

The role emphasizes customer-focused service in a collaborative team, with a Monday–Friday schedule and growth opportunities within a family-owned, 50+ year legacy.

Qualifications

• High School diploma or equivalent required.
• 3+ years of automotive or truck parts customer service experience preferred.
• Ability to identify common commodity parts and manage part orders.
• Proficient with computer systems and inventory tasks.

Responsibilities

• Greet and assist customers at the parts counter with friendly, knowledgeable service.
• Process parts orders accurately and within delivery timelines.
• Locate and secure parts from vendors for shop jobs.
• Provide technical assistance to customers and service technicians.
• Guide customers in selecting the right parts using product knowledge.
• Collaborate with team to maintain positive customer experiences.
• Perform other duties as assigned.

Skills

Customer service

Automotive parts experience

Parts identification

Cycle counts

Parts ordering

Computer skills

Independent work

Entrepreneurial mindset

Education

High School diploma

Job description

JX Enterprises in Clare, MI is seeking a Parts Counter Representative to greet customers, process parts orders, and secure parts from vendors. You will provide technical assistance to customers and service techs, helping select the right parts and ensuring timely delivery.

The role emphasizes customer-focused service in a collaborative team, with a Monday–Friday schedule and growth opportunities within a family-owned, 50+ year legacy.